Jobs at VOLUNTEERS OF AMERICA - GREATER NEW YORK, INC.

The Front Desk Monitor manages reception and building access at a transitional residence. Responsibilities include greeting visitors, answering phones, routing mail and deliveries, managing resident sign-in and sign-out, assisting with crisis intervention, following emergency procedures, and conducting assigned residence rounds. The role requires discretion, professionalism, efficiency, and the ability to manage a busy front desk and security operation.

Manages daily accounts payable operations, supervises staff, reviews invoices and payment vouchers, oversees payment scheduling, maintains vendor records, reconciles accounts, and leads month-end and year-end close activities. The role prepares financial reports and 1099 forms, responds to vendor and internal inquiries, supports Microsoft Dynamics 365 Business Central users, and strengthens internal controls and compliance with generally accepted accounting principles.

Supports quality assurance services for shelter programs by responding to AWARDS and Vorex tickets, assisting with internal reviews, reporting, committee meetings, staff training, incident management, and electronic record keeping. Maintains data collection and evaluation systems, supports program demographic analysis, and contributes to quality assurance and research projects.

Oversees billing, budgeting, financial analysis, forecasting, reporting, audits, cash flow projections, and internal controls for an approximately $115 million government and foundation grant portfolio. Supervises financial analysis and billing teams, reviews budget-to-actual results, coordinates external reporting, advises senior and program leadership, and mentors staff.

Reviews and validates accounts payable entries, posts invoices and payment batches, reconciles purchase orders and vendor statements, processes check runs, and resolves vendor and employee inquiries. The role ensures accurate and timely payments, researches discrepancies, provides accounts payable customer service, and supports related initiatives. It is a hybrid position based in New York City.

Coordinates front desk operations during assigned shifts at a transitional family shelter. Supervises front desk staff, ensures policy adherence and accurate documentation, provides emergency assistance, oversees incident management, monitors building safety, and conducts residence rounds. The role requires relevant social services experience, interpersonal skills, basic computer knowledge, and security, CPR/First Aid, and Fire Safety certifications.

Supervises front desk operations during assigned shifts at a transitional family shelter. Directs front desk staff, ensures accurate activity documentation, provides emergency assistance, oversees incident management, monitors building safety, and conducts residence rounds. The role requires interpersonal skills, basic computer knowledge, relevant social services experience, and security and fire guard certifications.

Provides front desk coverage at a domestic violence shelter by greeting visitors, answering calls, routing deliveries, managing client sign-in/out, controlling access, supporting crisis intervention, following emergency procedures, and conducting residence rounds. Maintains confidentiality and assists residents while handling diverse front desk and security-related tasks.

Provides administrative and office support for a family shelter, including managing daily office functions, coordinating equipment and janitorial activities, processing and filing documents, preparing reports and correspondence, and completing purchase orders and forms. The role requires confidentiality when handling client, employee, and financial information, professional communication with Spanish-speaking clients, strong organization, and the ability to prioritize tasks.

Prepares, reconciles, and submits governmental billing claims through funder portals. Verifies accounting periods, applies billing guidelines, tracks payments, gathers supporting documentation, proposes journal entries and allocation adjustments, and assists with budget modifications while ensuring accurate reimbursement and reporting.