Jobs at WM

Provide advanced Tier 3 end-user computing and application support, troubleshoot complex hardware/software/network issues, perform client installations, produce technical specs and reports, coordinate with vendors and teams, deliver on-site field support, and mentor junior staff to ensure rapid resolution and improved user experience.

Sell Shred-it document destruction services in an assigned Manhattan/Queens territory. Build and maintain a sales pipeline, cold-call, set appointments, manage the sales cycle, close orders, report results to the District Sales Manager, follow company policies, participate in training and promotional activities, and travel within the territory.

Senior Power BI developer responsible for building dashboards, scorecards, and analyses that deliver actionable insights. Partner with stakeholders and data architecture to join disparate datasets, ensure data quality, perform ETL, apply advanced DAX/Power Query and SQL, and present recommendations to senior leadership to drive KPI improvements.

Supervise and coach the inside sales team to drive B2B sales of WM services, meet call and lead-generation targets, resolve escalations with the Area Sales Manager, recruit and train representatives, maintain accurate customer records, and support forecasting and incentive objectives.

Lead development and implementation of enterprise programs improving fleet, logistics, and collections. Coordinate complex projects, manage deliverables, cost, schedule and quality, support operations managers, drive process improvements, and help develop training and coaching for sustained business results.

Support Inside Sales by coordinating commercial projects and events, tracking deliverables and results, scheduling tasks and milestones, managing scope and risks, communicating progress to sponsors, and partnering with stakeholders to analyze processes and recommend improvements.

Lead GHG accounting and sustainability data strategy: design data controls and audits, manage and analyze large emissions datasets, build dashboards, train users, support client advisory and decarbonization projects, ensure compliance with standards, and contribute to proposals and project delivery across multiple engagements.

Provide tactical HR support to a ~500-agent remote contact center, handling employee relations, investigations, coaching, performance management, training, HR documentation, recruitment partnership, and HR projects while ensuring compliance with policies and employment laws.