The specialist will train users on CLO software, support clients, provide technical feedback, and create 3D content for engagement.
Join our team in New York!
We are looking for a visionary to join our New York office. We are a small, tight knit team and the environment will be close to that of a start-up. We wear a lot of hats, brainstorm a lot of ideas and are filled with a passion for all things Fashion & 3D.
The role:
You will be trained to become an expert-level user of our software, CLO, but more importantly, will be responsible for all things involving education and user support.
You are the liaison between users and our software development team. You assist clients in translating & highlighting the flexibility and functionality of CLO into real solutions for their unique challenges. You bring your passion for knowledge with you, connecting and inspiring the people you educate.
Responsibilities
- Training Enterprise and Academic users
- Demoing CLO Software to executive teams as well as software users
- Supporting Enterprise and Academic Accounts/Clients collaborating with the CLO Design Team (in New York and Globally) to bring new projects, events, and ideas to life
- Participating in client projects on and offsite
- Assisting clients with 3D adoption strategy & implementation
Additional Responsibilities
- Participating in Beta Testing, Bug Reporting & Technical Feedback to the Development Team
- Working with our clients, and developers, to pitch new features for development
- Creating 3D Content for User Engagement, Social Media, etc.
- Planning & Leading User Events (from Training, to User Conferences)
Requirements
- 1+ years of Work or Internship experience in the fashion industry with ample knowledge of pattern making
- Tech savvy: we are a software/tech company, candidates must quickly adapt to new software and show proficiency with technology
- Knowledge of a 2D CAD or 3D CAD software is helpful
- Creative, curious + driven
- Takes initiative
- Agile, with proven ability to work in fast paced environments and adhere to tight deadlines
- Excellent communicator
- Team player
- Positive and enthusiastic attitude with a desire to invest long-term
- Willingness to travel (frequently)
- Must be local or willing to re-locate
Benefit
- Competitive salary
- Full time employment
- Medical Insurance
- PTO
In order to be considered for the role, please upload your cover letter and portfolio.
Salary Range: $55,000 - $70,000 annually
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