Account Executive - SMB

Account Executive - SMB

Location: Hybrid in NYC (3 day in-office requirement)

Qualifications:

• 2+ years of full-cycle sales experience in SaaS, fintech, or B2B environments (experience managing inbound flow is a plus).
• Proven ability to hit and exceed quota in high-velocity sales roles.
• Agility: You are comfortable switching gears between responding to warm inbound interest and picking up the phone to hunt for new business when the pipeline requires it.
• Excellent communication and storytelling skills—both verbal and written.
• Experience selling with a defined sales methodology (Sandler, Challenger, MEDDIC, etc.). Sandler is preferred.
• Genuinely Curious about Customer Businesses: You possess a natural drive to understand our customers' businesses, their unique needs, and their pain points. You excel at asking insightful questions to uncover these challenges.

Bonus points:

• You've sold payments software, AP/AR solutions, or worked with channel partners.

A day in the life and how you’ll make an impact:

Lead Management & Pipeline Generation

• Capitalize on Inbound Demand: Manage a high volume of inbound leads (demo requests, trial sign-ups, and marketing-qualified leads) with a focus on speed-to-lead and high conversion rates.
• Strategic Outbound Prospecting: Supplement your inbound pipeline by identifying and engaging key decision-makers through targeted outbound outreach—calls, emails, and social selling—when needed to hit coverage targets.
• Pipeline Hygiene: maintain a healthy mix of warm inbound opportunities and self-sourced prospects to ensure consistent quota attainment.

Discovery & Consultative Selling

• Schedule and run discovery calls to uncover pain points and understand operational workflows for both warm leads and cold prospects.
• Position Melio as a value-driven solution tailored to each customer’s business needs, quickly identifying whether a lead is a quick transactional win or requires a deeper consultative approach.
• Act as a trusted advisor by deeply understanding prospects’ AP/AR challenges and how Melio solves them.

Product Demonstrations & Deal Execution

• Deliver compelling, customized product demos that resonate with both technical and non-technical stakeholders.
• Manage the full sales cycle—from first contact through commitment—with a focus on velocity and precision.
• Recommend solutions that align with business goals and deliver mutual value.

Target Achievement & Pipeline Management

• Consistently meet or exceed monthly, quarterly, and annual sales targets.
• Maintain accurate pipeline data in Salesforce for forecasting, reporting, and performance analysis.
• Use insights from call recordings and CRM data to improve conversion rates and sales efficiency.

Customer Relationships & Feedback Loop

• Build long-term relationships with key stakeholders, positioning yourself as a trusted partner to help them solve business challenges.
• Provide ongoing feedback from customer conversations to help improve product-market fit and go-to-market strategy.

About the team:

Melio is on a mission to keep small businesses in business. We simplify B2B payables and receivables so business owners—and the professionals who support them—can focus on what they do best. We're hiring multiple Account Executives to join our team and help us bring Melio’s powerful accounts payable and accounts receivable solutions to Small & Medium Businesses (SMBs).Melio is seeking multiple Account Executives to join our team. In this role, you will be instrumental in delivering Melio's robust accounts payable and accounts receivable solutions to Small & Medium Businesses (SMBs).

About Melio USA: 

• Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. 
• The annual base salary range for this position is $80,000-90,000 with an additional variable component
• Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
• 401K matching: Feel the investment of working at a high-growth company.
• Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees. 
• Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it. 
• Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week. 
• Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
• Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. 

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you’re here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.