The Account Executive, SCS Partner Sales: A seasoned and results-oriented sales professional who will act as a strategic negotiator leading to implementation of sales strategies aimed at selling Spectrum Community Solutions bulk video and internet solutions to Multi Dwelling Unit Owners. This role will specialize in selling with external Sales Partners when maximizing product/service penetration and revenue.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Drive contracted Monthly Recurring Revenue by working with external Sales Partners in qualifying Spectrum Community Solutions bulk video and internet solutions to Multi Dwelling Unit Owners and Manager within Charter's national footprint.
• Work with Sales Engineers and Sales Leadership to qualify new leads and request site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management.
• Establishes consultative relationship with Channel Partner(s) to understand their needs and negotiate competitive MDU sales agreements, through customer ROI preparation and approval to ensure accuracy of quotes.
• Coordinate product presentations, demonstrations, and proposals for the benefit of the Channel Partner.
• Manage and advise Partners on effective solutions for new or current business opportunities as applicable.
• Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis
• Provides guidance and direction to Spectrum Marketing department in creating appropriate Channel Partner marketing collateral and materials.
• Review and approve/advance ROIs prior to proposals being submitted to prospective customers by agent(s).
• Provides sales support to Channel Partner agents during contract negotiations.
• Facilitate contract language negotiations with proper Divisional and Corporate Legal resources.
• Responsible for insuring agent contracts are processed timely and accurately and compliant with approved business rules and delegation of authority.
• Complete Sales Packet ("Perfect Packet") on qualified signed business to include cover letters, W9 forms, Address Listings, ROI approval confirmation, legal building descriptions, and notaries.
• Attend meetings, networking events, and training sessions as required.
• Follow up on all leads, inquires, and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary.
• Perform other duties as required

• Ability to read, write, speak and understand English
• Proven negotiation skills and experienced in contract proposal and review
• Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks
• Attention to detail and ability to clearly document/track customer interactions.
• Accurate forecasting ability
• Ability to effectively communicate over the phone, email and WebEx
• Ability to multi-task
• Consultative sales experience with a focus on providing solutions
• Excellent verbal, written, and interpersonal skills
• Must be self-motivated and work efficiently within deadlines
• Ability to adapt communication style and maintain professional poise with all levels of Company employees, vendors/service providers, customers and prospective customers
• Consultative sales experience with a focus on providing solutions
• Proven verbal, written, and interpersonal skills
• Must be self-motivated and work efficiently within deadlines
• Ability to adapt communication style and maintain professional poise with all levels of company employees, vendors/service providers, customers and prospective customers
• Valid driver's license, satisfactory driving record within Company required standards, and auto insurance.

Required Education

• Bachelor's degree in sales, marketing or business-related field, or equivalent experience

Required Related Work Experience and Number of Years

• Sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment - 3+
• Experience drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries - 3+
• Recent experience in negotiating long term R.O.E Agreements with owners of MDU's
• Familiarity with operations, marketing or other aspects of the cable industry

PREFERRED QUALIFICATIONS

• Preferred Skills/Abilities and Knowledge
• Experienced utilizing CRM systems (Salesforce)
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Experience with automated reporting and analysis applications preferred
• Strategic planning and proven problem solving skills

WORKING CONDITIONS

• Office environment
• Travel as required may be up to 50% of time. Travel will primarily include day trips with occasional over-night travel required.

SAE231 2023-27139 2023
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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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