Account Manager (Creative Success Manager)

About Artlist:

We are bringing together the beauty from the work of artists with the inspiration from content creators that touch billions of people. We are recognized by the top brands in the world for having the highest quality digital assets for music, sound effects, stock footage and video templates by top artists and sound engineers. Our platform has disrupted the complex licensing model of digital assets to make it simple, resulting in increased reach for the work of the artists and confidence for the content creators and their respective companies. If you think this is exciting, just wait to learn what we are doing with AI to bring a better human experience centered on the work of both the artists and the content creators using their work!

Position Overview:

We are experiencing unprecedented growth and looking to hire an Account Manager (Creative Success Manager). As a Creative Success Manager, you will build relationships with Creative Directors, Chief Marketing Officers, and Social Media Strategists. You will ensure our assets and licensing remain compliant, offer insights based on your experience, and collaborate closely to help clients bring their brands to life. This is not your ordinary account management role—your expertise is recognized for proactively driving results, not just during challenges. You won’t be simply chasing renewals; instead, you will guide partners using our products to meaningfully solve real business needs.  

This may be the most difficult account management role you have ever experienced, but for the right reasons! You are not a cost. You are responsible for leading strategic client relationships, identifying opportunities for account growth, and supporting the launch of client projects, campaigns, and commercials. You play a key role in driving the expansion of our company by serving as an integral partner to some of the world's top and most disruptive brands. 

You Should Apply If You:

• Have a passion for being an artist or creator OR proven record in strategic sales.
• Feel a deep sense of ownership, accountability, and pride in delivering exceptional client results
• Thrive in client-facing roles where you build meaningful, long-term relationships with creative teams
• Excel at connecting creative vision with commercial success
• Balance strategic thinking with hands-on execution and data-driven decision-making
• Are motivated to exceed performance goals and drive measurable impact
• Bring experience selling to marketing executives, social media leaders, or creative agencies
• A great sense of humor – we do not take ourselves too seriously

Please Do Not Apply If:  

• You are a lone wolf
• You do not understand the importance and commitment of winning as a team
• You don't enjoy challenging the status quo to drive continuous improvement for your team and your customers.  

What You Will Bring to the Role:

• Experience in B2B SaaS Account Management, Sales, Customer Success, or Creative Partnerships
• Proven track record of driving retention, expansion, and long-term account growth
• Exceptional communication skills, both verbal and written, that build confidence and trust
• Analytical mindset with strong forecasting and reporting capabilities
• Collaborative spirit with the ability to work seamlessly with Product, Content, Marketing, Legal, and Support teams
• A blend of commercial passion and creative empathy: understanding both business metrics and human motivation

Benefits & Perks: 

• Amazing office in the heart of Soho
• Health, vision, and dental insurance coverage
• 401K match
• Great coffee and snacks 

This position has a base salary range of $70,000 to $110,000. This salary range is reflective of a position based in New York, New York. Please note that actual salaries are commensurate with experience, and since ARTLIST has a location-based compensation structure, there may be a different range for candidates in other locations.

ARTLIST values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of underrepresented ethnic groups, foreign-born residents, and veterans to apply. ARTLIST is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws. ARTLIST will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact [email protected].

ARTLIST will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws.