Serve as primary client and vendor contact post-sale; manage onboarding, answer client questions, drive retention and renewals, propose and track retention strategies, and support upsells and renewals.
Our vision
Stratosphere is building the Barstool of crypto and finance, a media company that owns its distribution and partners with companies on brand positioning, narrative building, and marketing.
We work with industry leaders like Polymarket, Avalanche, Jupiter, OpenSea, Disney, Lamborghini, and many more.
We are always looking for new talents who can raise the bar and are ready to grow personally and professionally.
You’ll be the primary point of contact for clients and vendors. This is a hands-on sales and operational role.
What you might look like- Client Onboarding: You have experience taking over client onboarding once the sales team has closed the sale and has filled out any required onboarding documents.
- Client Experience: You’re used to being the primary point of contact, and being responsible for answering all client questions in an efficient, retention-based manner.
- Maintain a Client Retention Strategy: Continue refining and improving existing Client Retention Strategy. This will mean bringing new ideas to the table at scheduled meetings and having a plan to deploy new strategies and a way to track the results of those efforts.
- Base salary + commissions on renewals and upsells;
- Fully remote, flexible schedule;
- High ownership and direct impact on company growth;
- The opportunity to work with one of the most active teams in Web3 marketing.
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Own strategy, growth, and relationships for largest global enterprise accounts. Drive land-adopt-expand-renew lifecycle, multi-year account plans, C-suite engagement, ARR growth, partner and hyperscaler orchestration, and lead virtual matrixed teams to increase platform adoption.
Top Skills:
AiopsAWSAzureDynatraceDynatrace IntelligenceGCPIaasObservabilityPaasRuntime Application SecuritySaaS
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Serve as a technical contact augmenting customer support: onboard customers, perform health checks and business reviews, manage escalations and support cases, participate in on-call rotation, collaborate with sales to mitigate renewal risk, and leverage internal expertise and AI tools to drive customer success.
Top Skills:
Ai TechnologiesCybersecurityEnterprise Web TechnologiesSaaSWindows Operating Systems
Information Technology • Internet of Things • Software
Manage and grow relationships with large strategic partners to drive revenue and unit sales. Enable partner success through training, co-marketing, technical support, and sales strategies. Collaborate with internal teams, analyze performance metrics, maintain Salesforce records, present forecasts and reports, mentor team members, and travel to support partner engagement and deployments.
Top Skills:
CRMGoogle DocsGoogle SheetsGoogle SlidesSalesforce
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory



