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About Sesame
We’re Sesame and we’re building a transformative health care marketplace that makes it easier and more affordable for all Americans to access high-quality health care.
Our all-star team is primed for the journey of re-shaping American health care to put people like you and your family first. Unaffordable, hard-to-navigate health care is what keeps us up at night.
We believe everyone should be able to get high-quality care for a fair price. That’s why we work with doctors who share our vision of giving people a better way to get the care they need—without the stress, frustrations, and rip-offs of the current system.
We’re passionate about creating a new kind of health care economy that works for everyday people, and this is just the beginning. We’re proud to have teams across the U.S. and in Berlin and have raised nearly $100 million in funding to grow U.S. operations.
Want to help? Join our team.
About the Role
We’re looking for an analytical, personable and meticulously organized team player with a demonstrated interest in healthcare, tech, or consumer businesses. The ideal candidate for this role is up for a challenge, loves starting from scratch, and is hungry to join an early stage company poised to grow quickly. You will be responsible for helping us hit the ground running on launch and as an early hire, you'll also get a front row seat to the action.
Key Responsibilities
- Serve as the main point of contact between Sesame and its doctors, affiliates, partners, or any other account working closely with the Provider Success team to address issues and updates in a timely manner
- Establish a trusted relationship with Sesame affiliated doctors and other partners, managing their experience as they move through the engagement lifecycle (from signing up, to seeing patients, to managing prescriptions and follow-ups)
- Own provider credentialing, onboarding, and support – including identifying and implementing improvements where possible (e.g., creating new onboarding content as new features are released)
- Collaborate with product team, acting as a liaison to deliver feedback from Sesame-affiliated doctors and help push the product forward
- Support strategic initiatives and engagement as needed
Your Profile
- 1-4 years of experience in a sales, account management, customer service, or similar client-facing role
- Previous experience in consulting and/or healthcare fields preferred
- Excellent communication skills
- Strong analytical skills with attention to detail
- Ability to develop and standardize operational processes from scratch with an eye towards constantly improving efficiency
- Comfortable with technology and able to learn new systems quickly
- Ability to work collaboratively and work in a cross-functional capacity
- Highly self-motivated and able to prioritize and manage multiple tasks with varying deadlines
- You care about making seeing a doctor easier and more wallet-friendly for everyone
What Sesame Offers
- Competitive total compensation package with generous, flexible vacation policy, comprehensive health care coverage options, and benefits
- A flexible, hybrid-first work environment with teams across the US (New York, Boston) and a strong company culture
- Significant opportunities for professional growth at a rapidly growing start-up and making a real impact on the future of health care
How to Apply
Send your resume and a cover letter outlining your relevant experience to Sesame via the link below or directly from our hiring page. We look forward to hearing from you!
Sesame is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Sesame New York, New York, USA Office
427 Broadway, New York, NY, United States, 10013
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
