Account Supervisor, Client Leadership

Job Description:

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve.

Location: NYC or Chicago is ideal

• Assumes responsibility for most day-to-day client contact and cross-functional team operations.

• Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue.

• Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk.

• Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews.

• Oversees cross-department involvement and knows when to leverage necessary resources.

• Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline.

• Develops & presents recommendations & POVs that drive innovation for the business.

• Oversees client budget management, the billing process and contributes to forecasting.

• Assists team leads in all facets necessary.

• Comfortable with occasional travel for client meetings.

Qualifications:

• 5+ years’ experience in account management, client services or project management within marketing or agency environments

• Shopper and/or Experiential experience preferred

• Bachelor’s degree or equivalent experience

• Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.

• Responsible for getting the best work/creative out of the team, and selling it into the client.

• Demonstrates strong presentation skills, with the ability to clearly communicate ideas and recommendations to clients and senior stakeholders.

• Persuasive story-teller who can work with/present to any client.

• Follows the tenants of Trusted Advisor to the clients.

• Exhibits in-depth knowledge of the client’s business.

• Acts judiciously when making decisions for the client, the team & direct reports.

• Leads by example with a collaborative and “can do” mentality.

• Establishes the tone & culture of the team.

• Anticipates & proactively addresses challenges/issues.

• Ability to employ creative thinking skills in various situations.

• Conducts themselves with character & integrity.

• In-the-know with current events, trends, and acts with a constant drive to find opportunities to position our brands to be part of the most relevant cultural moments. 

The annual salary range for this position is $82,800-$90,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. 

Benefits available with this position include: 

• Medical, vision, and dental insurance,

• Life insurance, 

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.  For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

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