ACH Payments Associate

Come work with us:

Metropolitan Commercial Bank (the “Bank”) is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities, and local government entities.

Metropolitan Commercial Bank was named one of Newsweek’s Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB+ (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm-All Stars Class of 2024.

Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Boro Park, Brooklyn and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

Position Summary:

The ACH Electronic Payment Associate is responsible for processing, monitoring, and reconciling Automated Clearing House (ACH) transactions to ensure accurate and timely payment processing. This role supports commercial banking clients by handling ACH file transmission, researching transaction discrepancies, and ensuring compliance with NACHA operating rules and bank policies. The ideal candidate has strong diligence, excellent critical thinking skills, and   solid understanding of electronic payment systems.

We have a flexible work schedule where employees can work from home one day a week.

Essential duties and responsibilities:

• Monitor ACH file transmissions and resolve exceptions or errors in a timely manner.
• Assist customers and internal teams with ACH-related inquiries, including research and resolving transaction issues. 
• Complete ACH Risk Assessments  
• Review and clear OFAC hits in ACH systems.
• Reconciling ACH transactions including Notice of Reclamation and FRB debits
• Process for ACH returns and exception handling.
• Ensure compliance with NACHA rules, banking regulations, and internal policies related to ACH processing. 
• Review & process Proof of Authorization (POA) and Trace Requests 
• Maintain accurate records and documentation related to ACH processing and compliance. 
• Participate in system upgrades, testing and process improvements to enhance ACH.
• Assist with processing wire transfers.

Required knowledge, skills and experience:

• At least 3 years of banking experience, in Ach processing, electronic payments or banking operations preferred.
• Bachelor’s degree or equivalent work experience in the field of banking or finance.
• Ability to research and resolve issues related to Ach.
• Strong knowledge of NACHA rules, federal banking regulation and payment processing procedures
• Ability to operate banking software and other general office equipment.
• Able to work with minimal direction, demonstrate initiative-taking problem-solving ability, deal with time pressures and changing priorities.

Potential Salary: $70,000 - $75,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.