Administrative Coordinator - Rochester, NY

At New Comer Funeral Home in Rochester, NY, supporting families during meaningful and emotional moments is at the heart of what we do. Behind every service is a team that ensures each detail is handled with care, professionalism, and respect.

We are looking for a highly organized and service‑focused Administrative Coordinator to support our Rochester location. This role is ideal for someone who values structure, communication, and creating a calm, welcoming environment for families and guests.

What You’ll Do
As an Administrative Coordinator, you’ll provide essential support to daily operations, helping both our team and the families we serve navigate arrangements smoothly and thoughtfully.

Responsibilities include:

• Welcome families and visitors with warmth and professionalism, helping create a supportive and comfortable environment
• Manage incoming calls and general office communication with accuracy, empathy, and attention to detail
• Coordinate service logistics, documentation, obituaries, and administrative details related to funeral arrangements
• Assist with preparation for services, ensuring materials, spaces, and information are ready and organized
• Maintain records and documentation while following company procedures and compliance standards
• Collaborate with funeral directors, staff, and external partners to keep services running seamlessly
• Help maintain an organized, clean, and family‑ready office environment

What We’re Looking For

• Strong organizational skills and attention to detail
• Professional communication skills, with the ability to support individuals during emotional situations
• Ability to manage multiple priorities and stay organized in a fast‑paced environment
• A team‑first mindset and willingness to step in wherever needed
• Basic computer and office skills
• High school diploma or equivalent

Why New Comer Funeral Home?
Our Rochester team takes pride in serving the local community with compassion and consistency. We value teamwork, reliability, and the important role every team member plays in supporting families. This is an opportunity to do meaningful work while building strong administrative and customer service experience in a supportive environment.

Qualifications

Qualified applicants will possess a high school diploma (though an associate’s degree or higher in a related field is preferred), along one (1) year of similar or related experience in administrative work in a professional office setting. Applicants must enjoy working with people. Intermediate office and computer skills are a must, and organizational skills and attention to detail are vital to ensure that each family is served to their satisfaction.

To view a complete job description please click here.