Advanced Market Research & AI Strategy Director

Anticipated End Date:

Position Title:

Job Description:

Location: Costa Mesa CA, Woodland Hills CA, Grand Prairie TX, Atlanta GA, Tampa FL, New York NY

Hours: Standard Working hours

Travel: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Position Overview:

In this role, you will be our internal go-to expert for AI applications related to market research and consumer insights. You'll keep us steps ahead on how Generative AI, predictive analytics, synthetic populations, and advanced data tools are changing corporate planning. You won't just track these trends, you will build them into a practical, multi-year AI research roadmap. Because your work will directly impact our long-term trajectory, you will regularly present these insights and strategy updates to our senior leadership team and the Board of Directors.

How You Will Make an Impact:

• Market Scanning & Industry Synthesis: Monitor advanced AI research tools, methodologies, and pilot applications across the industry. Track perspectives from leading market analysts (like Gartner) alongside technology pioneers (OpenAI, Anthropic, Google DeepMind) and emerging digital health disruptors to benchmark Elevance Health’s capabilities.

• Competitive Intelligence: Analyze competitor investments, pilot programs, and market positioning. Pinpoint exactly where the healthcare and financial services sectors are successfully using AI to reduce customer effort, streamline onboarding, and improve the overall member experience.

• Roadmap Development & Orchestration: Author, own, and execute our comprehensive AI insights roadmap, translating complex technological shifts into practical business opportunities for Elevance Health.

• Executive & Board Reporting: Package complex market research methodologies and technical AI concepts into clear, high-impact presentations and strategic narratives tailored for senior executives and the Board.

• Team Architecture & Leadership: Design, hire, and manage a specialized insights team from the ground up to support these strategic initiatives.

• Develop and execute IT strategies at the business unit to execute across the enterprise that align with the business unit priorities and those of IT

• Partners with senior planning leaders and executive leadership to create sound multi year plan with clear planning assumptions and accurate financial insights for the IT function

• Monitors and conducts research of related technology and business trends, using data and qualitative performance measures, to advise senior management relative to IT strategy

• Synthesizes annual and multi-year plans to demonstrate tie-back to corporate and CIO-level strategies and goals

• Conduct external research and engage partners across multiple departments within the broader enterprise to frame up potential strategic initiatives for investment or execution support

• Use forecast models and scenario analysis to analyze performance and develop action plans to address emerging market and technological opportunities

• Researches new ventures and prospective service expansion opportunities

• Create executive reports that decipher complex technical issues

Required Qualifications:

• Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 10 years experience in Data Collection and Analysis, IT Consulting, IT Performance Management, Strategy or Financial Planning, Business Intelligence and Analytics, or Business Process Design; or any combination of education and experience, which would provide an equivalent background.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $165,200 to $297,360

Locations: California; New York;

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Workshift:

Job Family:

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.