Manage after-hours cargo charter sales from initial inquiry through completion. Build relationships with cargo operators and customers, prepare bespoke quotes, meet sales targets, coordinate urgent charter bookings, and oversee flight departures. The role requires evening and overnight availability, strong communication, attention to detail, commercial judgment, and customer-service skills.
Company Description
Are you comfortable working evening/overnight hours? Want real responsibility early in your sales career? Thrive in fast-paced, high-urgency environments? Apply to ACS today to learn about this career opportunity!
WHO IS AIR CHARTER SERVICE
Our Cargo Charter services consists of humanitarian relief, dangerous goods, animal transportation and pharmaceutical transport.
Our Cargo team manages the full sales cycle, so all our clients have to do is board their freight! Our team focuses on providing high quality customer service and making a special effort to ensure your client’s chartering requests are handled as quickly as possible!
ACS New York is seeking an individual who has proven experience and skills in promoting value through customer service, ability to foster long-lasting client relationships and is interested in going the extra mile.
Job DescriptionA DAY IN THE LIFE
- Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
- Maintain relationships with customers to ensure repeat business
- Working to sales target meeting financial objectives
- Ability to demonstrate expert understanding of the aircraft and chartering process
- Manage charter bookings from enquiry to completion
- Receiving inbound requests for urgent charters virtually 24/7
- Present bespoke quotes to customers demonstrating good commercial acumen
- Flight watching/overseeing flight departures (this might be unsociable hours
SCHEDULE
- Monday to Friday: 8pm to 4pm (flexibility required)
TRAINING AND DEVELOPMENT
- Award-winning professional training and one-on-one mentoring
- Supportive balance between independent and team-oriented work
- Paid your base salary during training!
HOW DO WE DEFINE SUCCESS
- Confidence and strong phone etiquette
- Pro-active and self-starter
- High attention to detail
- Demonstrates good knowledge retention
- Team player and coachable
- Meeting and exceeding sales goals
- Excellent written and verbal communication skills
WHAT IS IN IT FOR YOU
- 12 levels of career growth opportunities from Trainee Broker to Director
- Job stability and leadership support for development
- Welcoming, collaborative environment with seasonal events and team night outings
- Future work-from-home opportunities; 1x day a week.
PAY AND BENEFITS
- Base salary: $65,000K USD + 10% uncapped commission
- 20 days in PTO for each year plus paid sick time
- 12 paid public holidays
- Additional paid leave for your birthday, wedding, moving, holiday shopping and more!
- Affordable health, dental and vision insurance plans
- 401K retirement savings plan with generous employer match!
- Life insurance
- Paid maternity and paternity leave
Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Handle inbound urgent cargo charter requests during evening/overnight shifts: build operator and customer relationships, manage bookings end-to-end, prepare bespoke quotes, meet sales targets, and monitor flight departures.
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