The AI Sales Engineer will manage customer interactions from demo to engagement, utilizing AI expertise to enhance customer experience and drive growth.
Position Summary
We’re hiring our first AI Sales Engineer to be the face of Raylu and make our AI research platform indispensable to customers. You’ll own the full customer journey - from first demo to daily power user - while sitting at the center of the company as the bridge between customer workflows and our product roadmap.
Responsibilities:
- Discovery, Demos & Onboarding: Join sales calls, understand investor workflows, run tailored demos, and configure Raylu so customers see value quickly in trials and onboarding.
- Usage, Metrics & Engagement: Set up dashboards, track product usage, and proactively reach out when engagement drops or when customers need guidance on AI features and best practices.
- AI Product Expertise & Feedback: Master Raylu and its AI/LLM capabilities, including prompt and workflow design. Turn customer feedback into clear product requirements that influence our roadmap.
- Growth & Expansion: Support renewals and expansions by quantifying value delivered and uncovering new AI use cases and teams to roll out Raylu to.
- Foundation Building: Help build the GTM / customer function from 0 to1 - playbooks, processes, and operational frameworks - working closely with Partnerships, Sales, and Product.
Who You Are:
Experience:
- 2–5 years in: sales engineering, customer success/account management at a hyper-growth B2B startup, or finance (PE/VC), consulting, or similar.
Mindset & Skills:
- Customer-centric with strong product sense: quickly understand investor workflows and translate needs into clear requirements.
- Comfortable with AI/LLMs: excited to learn tools, refine prompts, and become a product expert at the technical–business intersection.
- Scrappy and action-oriented: structure ambiguous problems, juggle multiple accounts, and move fast in a startup environment.
- Excellent communicator and relationship builder with executives, managers, and analysts.
- Revenue-minded: comfortable discussing expansion and contracts while always prioritizing customer value.
Nice to Have:
- Prior experience building CS or Sales Engineering motions from 0 to 1.
- Deep interest in startups, funding, and private market investing workflows.
Logistics:
- Compensation: $140K - $190K salary, $50K-100K equivalent in new hire equity (4 year vest)
- Location: New York City. We are a fully in-office team working out of Midtown Manhattan Monday through Friday. We allow for WFH days when anyone is traveling, but we do not allow for permanent remote work.
- Benefits:
- Generous health, dental, and vision insurance
- 401k with 3% automatic contribution (no vesting)
- Paid Lunches
- Wellness and Citi Bike benefit
Raylu New York, New York, USA Office
New York, New York, United States
Similar Jobs
Artificial Intelligence • Fintech • Software • Automation
First Sales Engineer responsible for technical pre- and post-sales with enterprise finance customers. Design and ship agentic AI solutions, tailor proofs-of-concept to AR workflows and ERP integrations, and drive implementations to production. Act as technical SME to accelerate sales and product adoption.
Top Skills:
AINext.JsSupabaseTypescriptVercel
Artificial Intelligence • Information Technology
Drive business growth by serving as a trusted advisor to enterprise brands, providing technical guidance and strategic insights for AI-driven marketing solutions.
Top Skills:
AdtechAIAi/Ml ToolsAnalyticsMartechSaaS
Cloud • Information Technology • Machine Learning
As a Systems Kernel Engineer, you'll debug kernel issues, analyze crashes, and develop kernel patches to enhance performance and reliability across CoreWeave's infrastructure.
Top Skills:
Bash/ShCContainerdDockerGoGrafanaKubernetesKubevirtLinux KernelPrometheusPythonUbuntu
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
