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Blue Acorn iCi

Analytics Consultant, CJA/AA

Posted 25 Days Ago
Be an Early Applicant
In-Office
New York, NY
Mid level
In-Office
New York, NY
Mid level
The Analytics Consultant will provide digital channel strategy, guidance, and data insights to enhance customer experience using Adobe solutions.
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Position Overview:
Blue Acorn iCi is seeking a skilled Analytics Consultant who has a broad range of experience in Adobe Analytics and/or Adobe Customer Journey Analytics (CJA). This key strategy position will be responsible for realizing digital channel strategy for our customers, uncover unique circumstances, provide guidance and prioritization of initiatives, and drive value as a trusted advisor to our current customer base and increase the customer experience. 
This role will be for a business-minded and data-driven consultant who can fuel our ability to provide data analysis, insight, and recommendations to our enterprise-level clients through implementation, configuration, and enablement of digital analytics and other Adobe solutions. This role is also hybrid requiring 3 days per week in the office.
Preferred Experience: 
  • Deep Adobe Experience Cloud experience with heavy emphasis on Adobe Analytics, Customer Journey Analytics, Target, CDP and Audience Manager
  • WebSDK migration experience
  • MarTech stack experience (Augmented Analytics, Digital Experience Analytics, Audience Intelligence Platforms, etc.)
  • Knowledge of modern Analytics best practices and trends 
  • Working knowledge of Agile planning and data/solution design reference documents
  • Experience in leading project discovery
  • Experience running workshops to elicit requirements
  • Data analysis experience
  • Business consulting with an emphasis in the digital channel 
  • Demonstrate ability to be a leader within a collaborative team environment
  • Pre-Sales experience supporting sales strategy evaluating the customer digital channel objectives
  • Comfortable creating boardroom ready presentations for executive (including client) leadership
  • Articulate and logically communicate with technical and non-technical audiences
  • Navigate digital marketing concepts and conversations
  • Capable of building and maintaining strong relationships with a diverse set of leadership
  • Enterprise account experience
  • Travel up to 25%

Functions and Responsibilities: 
  • Enterprise client and partner leadership (project and program level) 
  • Responsible for identifying KPI’s, success factors and growing the business. 
  • Accountable for discovering, sourcing and analyzing customer digital channel visions (how it would connect back to their experience within “Analytics” systems
  • Works with product teams to shape the strategy and capabilities for key digital consulting engagements, supporting the evolution of the product and delivery roadmap 
  • Lead and co-deliver strategy consulting engagements (i.e. digital transformation, customer journey, digital marketing, etc.)
  • Establishes cross-functional operation.  Builds support and alignment across a wide range of stakeholders, creates a strong network of relationships among peers, partners, decision makers and stakeholders
  • Anticipate problems and recommend innovative solutions. Attentive to client and project team needs
  • Advocate digital marketing education for the organization, promoting new technologies, digital marketing tactics and continually merge with Adobe Experience Cloud solutions

About Us:
Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! 

Top Skills

Adobe Analytics
Adobe Customer Journey Analytics
Adobe Experience Cloud

Blue Acorn iCi New York, New York, USA Office

261 Madison Ave, 8th Floor, New York, NY, United States, 10016

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