AR Moderation Senior Specialist

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

An AR Moderation Senior Specialist will own and manage all daily review activities across our AR products, executing against established roadmaps and OKRs to ensure safe, high-quality user experiences. Working from our New York office, you’ll collaborate with Product, Engineering, and Policy teams to make data-driven decisions informed by key performance indicators. The role combines hands-on operational ownership with technical systems knowledge and the ability to translate data and cross-functional safety inputs into scalable, automated workflows. You’ll maintain a strong technical understanding of all moderation systems and synthesize Product Safety and Core Operations outcomes into product workflows that support continuous improvement and innovation in AR Moderation.
 

What you'll do:

• Review Snap Lens submissions to ensure they comply with creative policies, technical requirements, and product safety standards.

• Manage review queues and prioritize submissions to meet team SLAs and quality goals.

• Analyze Lens review outcomes and data to identify emerging trends, potential risks, and areas for process improvement.

• Partner with Product, Engineering, and Policy to develop and enhance scalable review systems, automation, and tooling solutions that improve accuracy, reduce turnaround time, and support large-scale AR review operations.

• Provide high-quality Lens Review support for self-serve creators, maintaining accuracy and consistency across user-submitted content.

• Use data to influence prioritization decisions and provide visibility into user-impacting or product-impacting issues.

• Serve as a subject-matter expert on creative and legal guidelines for AR content to ensure safe and compliant experiences.

• Support vendor quality and performance through calibration, guidance, and consistent feedback loops.

• Deliver training, mentorship, and feedback to strengthen team expertise and consistency.

• Proactively anticipate creative or policy risks related to new AR features, and help balance innovation with platform safety.

• Advise internal teams on cultural, linguistic, and contextual considerations for global AR content.

• Research industry and AR ecosystem trends to inform Lens Review strategy and policy evolution.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills

• Proficient data and quantitative analysis skills

• Ability to prioritize tasks and work independently with minimal oversight

• Ability to create visuals, dashboards, and reports to effectively communicate your insights

• Great judgment and ability to problem-solve, both independently and with peers

• Flexibility to adapt to constantly changing business needs

• Deep cultural awareness and sensitivity to diverse global perspectives in creative content

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience

• 3+ years of relevant work experience

• Experience analyzing data to make data-driven decisions 

• Experience with automation, tooling systems, or workflow optimization techniques

• Experience with Looker, Tableau, or other similar programs

• Experience managing multiple projects end to end

• Experience with JIRA or similar issue tracking software
   

Preferred Qualifications:

• Experience in content moderation, creative review, or trust and safety operations, ideally within digital media or AR products

• Data driven with proven track record managing large data sets, and reporting to inform decision making

• Experience collaborating with internal and external stakeholders at all levels of the company

• Developed perspective on prominent trends and issues in the online safety world

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

Zone B:

Zone C:

This position is eligible for equity in the form of RSUs.