Asset Management - Institutional Client Account Manager - Associate

Job Description
Become the trusted partner for J.P. Morgan's institutional clients-delivering exceptional service and tailored solutions across every asset class.
As a Client Account Manager within JP Morgan Asset Management you will be responsible for delivering exceptional client service to Institutional clients of J.P. Morgan Asset Management. You will act as a point of contact for daily servicing needs of our clients and develop an understanding of the unique requirements of clients across all asset classes. As a Client Account Manager you will also partner with Senior Client Account Managers to provide similar support to certain key strategic relationships clients and partner with colleagues in Institutional Sales and Investment Specialists to form a dedicated service team for each assigned client.
Job Responsibilities

• Serve as the primary day-to-day client service contact, supporting advisors and account managers
• Act as the central point for non-investment client activities; proactively manage and develop client relationships
• Oversee onboarding and account setup, coordinating with clients, third parties, and the COM team
• Communicate regulatory and business changes to clients and internal stakeholders
• Attend client meetings and events, including due diligence sessions
• Maintain client records, coordinate cash flows, ensure compliance, and follow up on outstanding invoices
• Collaborate on investment agreements, fee schedules, and guidelines with clients and internal teams

Required qualifications, capabilities and skills

• Previous experience at an asset management firm; background in client service
• Excellent communication skills (both oral and written)
• Bachelor's degree required
• Client focused and able to gain an in-depth understanding of clients' servicing needs
• Highly accurate and detail-oriented
• Able to multitask and meet deadlines in a dynamic environment
• Proactive, adaptable, and skilled at influencing others

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.