Associate Director, SAT Suite Program Operations

This is a highly visible and dynamic role with significant responsibility for shaping one of the most recognized educational programs in the country. 

In this role, you will: 

Program Coordination and Information Management (60%) 

• Project manage the production of case studies, best practices, and testimonials that amplify SAT Suite value and customer success. 

• Implement and manage a system that captures purpose, cost, and outcomes for various expenses and investments within CRA in partnership with Finance and other divisions. 

• Track adoption, engagement, and renewals of the SAT Suite, ensuring data informs program refinement. 

• Build and maintain a shared CRA resource hub that integrates insights across K–12, State, and Weekend lines of business. 

• Standardize tagging, versioning, and onboarding protocols so staff can quickly access business-critical information. 

• Support various strategic initiatives as needed on behalf of division 

• Launch and maintain centralized tracking of all major CRA program initiatives (SAT Weekend and K–12) to provide CRA Leadership with real-time clarity on progress, blockers, and risks. 

• Establish a standardized intake and documentation process, ensuring biweekly status updates and timely escalation of risks. 

Workshops & Contract Coordination and Deliverables (40%) 

• Coordinate key deliverables across internal and external stakeholder groups to ensure accuracy and timeliness 

• Support the creation of standardized workshop kits (slide decks, facilitation guides, customer-customizable materials). 

• Implement a feedback loop (surveys, benchmarking reports) to ensure workshop quality and customer satisfaction 

About You  

• 3–5+ years of experience in program operations, project coordination, grants management, or executive-level initiatives 

• Experience with project management, operations, and administrative work  

• Excellent organizational and planning skills, including attention to detail and the ability to effectively handle multiple tasks simultaneously  

• Strong analytical and organizational skills, including experience working with budgets, reports, and project tracking tools 

• A customer service mindset including a strong desire to influence and motivate others  

• Excellent written and verbal communication skills, with the ability to craft clear and concise messages 

• Proficiency with Microsoft Office Suite (especially Excel and Powerpoint), Google Workspace, and other collaboration tools 

• Familiarity with financial and contract systems (e.g., Workday, Salesforce) is a plus 

• Bachelor’s degree from an accredited university 

• Proactive, adaptable, and solutions-oriented 

• Able to work both independently and collaboratively across teams. 

• The ability to travel 4-8 times a year to College Board offices or on behalf of College Board business. 

All roles at College Board require: 

• A passion for expanding educational and career opportunities and mission-driven work 

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.  

• Clear and concise communication skills, written and verbal 

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. 

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. 

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success 

• Authorization to work in the United States.  

About Our Process   

• Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. 

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.    

What We Offer 

At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market. 

A Thoughtful Approach to Compensation 

• The hiring range for this role is $56,000–$95,000. 

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. 

• We aim to make our best offer upfront, rooted in fairness, transparency, and market data. 

• We adjust salaries by location to ensure fairness, no matter where you live. 

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more. 

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