Easy Apply
Easy Apply
Similar Jobs at Navan
.png)
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Manager of Sales Development will hire and train a team of sales representatives, optimize processes, and collaborate with other departments to drive sales success.
Top Skills:
Data AnalysisReporting
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The role involves supporting the sales process by conducting research, outreach, and facilitating communication between Account Executives and clients across various deal stages.
Top Skills:
Salesforce
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Account Executive, you'll manage post-setup sales processes, build relationships with customers, and drive platform adoption in a fast-growing environment.
As an Associate, Enterprise Customer Success, you will play a key role in supporting the operational success of one (or multiple) of Navan’s largest and most strategic enterprise clients. Working in close partnership with an Enterprise Customer Success Manager, you will help execute account strategy, act as a product expert, and collaborate cross-functionally to remove friction for client administrators and travelers. As a core member of the account team, you’ll gain hands-on exposure to enterprise relationship management, delivering data-driven insights and operational excellence to drive meaningful value for a key Navan partner. This is a high-impact role with direct influence on customer satisfaction, product adoption, and long-term retention. Designed as an apprenticeship-style opportunity, the role is intended to build the skills, experience, and visibility needed to grow into an Enterprise Customer Success Manager position.
What You’ll Do:
- Maintain a deep understanding of the Navan platform (Travel, Expense, and Card) to advise the client on features that solve their specific business challenges
- Partner closely with the Global CSM on account planning, helping to execute strategic initiatives, business reviews, and regional rollouts within the client’s organization
- Act as the primary operational liaison for technical inquiries, managing the bug tracking lifecycle to resolution and serving as the internal voice of the customer to expedite critical escalations.
- Drive operational rigor by managing administrative workflows and generating ad-hoc performance reports to ensure data integrity and resolve daily program bottlenecks.
- Analyze travel and expense data to identify spending trends, uncover cost-saving opportunities, and recommend areas for program optimization.
- Oversee internal account projects, ensuring all deliverables are high-quality and completed within established timelines.
What We’re Looking For:
- Bachelor’s degree or similar relevant working experience
- 2-3 years of full time work experience, preferably in a customer/client facing role
- Travel and/or Expense industry experience a plus
- Excellent project management and organizational skills, with the ability to manage multiple workstreams for a single large stakeholder
- Data-driven approach with the ability to analyze spreadsheets and present findings clearly
- Ability to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve under pressure
- Passion for deeply understanding a product in order to provide bespoke solutions for customers
- Attention to detail and excellent communication skills (written and verbal) are a must
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$32—$43 USD
Navan New York, New York, USA Office
115 W 18th St. 6th Floor., New York, NY, United States, 10011
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
