Northwell Health
Associate Microsoft Exchange Infrastructure Services and Management Engineer
Be an Early Applicant
Provide day-to-day support and monitoring for Microsoft 365 messaging and collaboration services (Exchange Online, OneDrive, OneNote). Troubleshoot mail flow, mailbox access, Outlook clients, and sync/sharing issues. Assist with mailbox and distribution group administration, perform maintenance, capacity/performance analysis, documentation, and work with senior engineers and cross-functional teams to maintain high-availability health system infrastructure.
Job Description
The Associate Engineer supports the administration and daily operations of the organization’s Microsoft 365 messaging and collaboration environment. This includes Exchange Online, OneDrive, OneNote, and related Microsoft 365 services. They will assist with the monitoring and support of highly critical and highly available health system infrastructure, supporting the organization's applications. Collaborate with engineering, network/data center ops, project management and service desk staff to provide operational support of assigned systems within established timelines. The Associate Engineer will work under the guidance of senior engineers to troubleshoot issues, support users, and assist with system maintenance and improvements. This role is ideal for someone who is detail-oriented, curious, and motivated to grow within cloud and messaging technologies.
Job Responsibility
- Assist in supporting Microsoft Exchange Online and hybrid messaging environments.
- Help troubleshoot basic mail flow issues, mailbox access problems, and distribution list issues.
- Support OneDrive and OneNote, including sync troubleshooting, file access, and sharing issues.
- Assist with managing mail-enabled objects, including user mailboxes and distribution groups.
- Support end-user issues across Outlook (desktop, web, and mobile clients).
- Assists in monitoring and performing ongoing maintenance of infrastructure environments.
- Supports hardware and software required to operate assigned technologies.
- Helps in troubleshooting issues in assigned technology including hardware, software, operating system and application-related issues while maintaining Enterprise Service levels.
- Aids documentation related to technology installation, administration and maintenance, and disaster recovery planning.
- Performs capacity/performance analysis as assigned.
- Operates with direct guidance and work assignments are generally straightforward and of moderate complexity.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 0-1 years of relevant experience, required.
Preferred Skills
- Basic understanding of Microsoft 365 (Exchange Online, OneDrive, OneNote).
- Familiarity with Windows operating systems and Microsoft Office applications.
- Foundational knowledge of networking concepts (DNS, SMTP basics).
- Understanding of email concepts such as mail flow, distribution groups, and SPAM filtering.
- Exposure to Active Directory or Entra ID (Azure AD) is a plus.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Northwell Health Forest Hills, New York, USA Office
102-01 66th Rd, Forest Hills, NY, United States, 11375
Northwell Health Great Neck, New York, USA Office
Great Neck, United States
Northwell Health New York, New York, USA Office
30 7th Ave, New York, NY, United States, 10011
Northwell Health New York, New York, USA Office
100 E 77th St, New York, NY, United States, 10075
Northwell Health New York, New York, USA Office
475 Seaview Ave, New York, NY, United States, 10305
Northwell Health New York, New York, USA Office
New York, United States
Northwell Health New York, New York, USA Office
New York, United States
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Underwrite complex energy accounts within delegated authority across oil & gas, pipelines, power generation and renewables. Evaluate technical exposures using loss histories, engineering reports and operational data; set terms, limits, deductibles and reinsurance. Manage broker/client portfolio, provide analytics to inform pricing and appetite, collaborate with Claims/Actuarial/Engineering/Legal, mentor junior underwriters, and support product development and industry engagement.
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound and warm sales leads, consult customers on insurance needs, match coverages and convert leads to policyholders. Receive paid remote training and licensing, work set shifts (including weekends), meet work-at-home technical requirements, and maintain strong sales, communication, and organizational skills.
Machine Learning • Payments • Security • Software • Financial Services
Lead and mature detection and incident response lifecycle, run day-to-day SOC operations, manage on‑call readiness, drive SIEM detections and automation, coordinate cross‑team responses, maintain playbooks and run readiness exercises, mentor analysts, and ensure regulatory and post‑incident improvements.
Top Skills:
Cloud SecurityEdrElasticEndpoint SecurityFedrampHipaaIdentity And Access ManagementIds/IpsIso 27035JIRAMitre Att&CkNist 800-61Pci DssServicenowSIEMSoc 2SplunkThreat Intelligence
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
