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As a People Operations Associate, you'll manage recruiting, onboarding, payroll, benefits, and compliance, while scaling people infrastructure internally.
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At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
About the role
All great people teams are built on rock solid foundations - as part of the founding team in New York, we are now seeking an Associate, People Operations, focusing on executing and supporting our People team in the US and working closely with cross function departments as a partner to the business.
The incumbent will be responsible for executing people related tasks across the full spectrum of People topics, to rapidly scale our presence and grow Lalamove in the US market.
We’re looking for someone who has experience in a high growth startup, working closely in a matrix organisation structure.
What you will do:
- All People Operations matters pertaining to the full employee lifecycle
- Execute monthly payroll for all full time and non-full time employees
- Act as the key contact for benefits schemes: transportation allowance, health insurance, staff related expenses etc
- Support People Manager in developing and implementing C&B policies, benefits, welfare, healthcare as well as disciplinary actions, etc.
- Reports: Prepare monthly/periodic internal payroll reports, cost reports, headcount efficiency (productivity) reports
- Assist People Manager in implementing team projects and initiatives, including salary benchmarking, inflation studies, competitor analysis, annual salary reviews, performance evaluations, promotion and internal transfers etc.
- Others: Ad-hocs tasks as assigned
What we seek:
- Hardworking, Flexible & Organized skills
- Reliable, Independent, Considerate & Self-motivated personality
- Proactiveness and ability to handle potential people issues
- Strong communicator with the ability to be responsive and share feedback to employees when needed
- True warrior with hands-on experience and willing to create new milestones with our People Operations Team
- Ability to work independently and work as a team in some HR new initiatives' projects
- Excellent attention to detail, reliable and well organized
- Ability to exercise discretion at all times is essential
- Very energetic and passionate to engage everyone into company activities;
- Strong representation of Lalamove’s four core values; Passion, Grit, Humility & Execution
What you’ll need:
- University graduate in any related fields
- At least 2 years of experience working in Human Resources, C&B…, preferably in a logistics/e-commerce fulfillment environment
- Good knowledge of labor law and other related regulations
- Expert user of MS Office (Word, Excel)
- Good at communication, numerical reasoning & logical thinking
- Careful, result-oriented
- Calm under pressure
- High ability to work well under high pressure in meeting targets & deadlines
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
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