Associate Project Manager, IT

Job Title: Associate Project Manager, IT

Company: Edconic

Location: Hybrid (New York City / Remote)

Reports to: Project Manager, Global Operations and IT

Salary range: 75,000 to 85,000

Edconic is a leading player in the alternative, experiential education space. We partner with the world's largest and most well-known brands to create and run schools that capture the legacy and value of each brand. Our students get truly unique, once-in-a-lifetime experiences that help shape their future and give them the skills they need to reach their goals.

Our programs are immersive, aspirational, and deeply relevant to the real world. Whether in New York, London, Madrid or online, Edconic learners gain behind-the-scenes access, build real-world portfolios, and engage with the people shaping the industries they admire.

Edconic is seeking a detail-oriented and delivery-focused Associate Project Manager to support the day-to-day operation of our enterprise technology environment and the program application forms built on top of it, as well as contribute to broader IT projects including platform enhancements, integrations and new program application form rollouts. This role serves as the funnel for IT and program application form operations, working closely with our internal IT team, coordinating with sales, admissions and program functions on program application form configuration, and holding the intake and tracking of bugs, issues and enhancement requests across regions and brands.

The role is a strong fit for someone who is proactive, adaptable, and comfortable working across a range of platforms and stakeholders within a fast-moving, cross-functional organization. Reporting to the Project Manager, Global Operations and IT, and working closely with the internal IT team, the successful candidate will own their workstream from day one.

• Work with the Project Manager, Global Operations and IT on strategic priorities and stakeholder engagement, escalating cross-team blockers and decisions requiring senior input before raising across cross-functional teams, while holding independent accountability for the day-to-day execution of IT operational workstreams.

• Coordinate with cross-functional stakeholders on confirming requirements, documenting enhancement requests, and translating requirements into delivery scope for the IT team.
• Partner with cross-functional stakeholders to identify user experience (UX) needs and translate them into technical requirements, capabilities, and IT solutions that improve the customer journey.
• Own program application forms, enhancements and other intake functionality in partnership with the internal IT team, from requirements gathering and configuration through delivery.
• Serve as the initial point of intake for issues, bugs and enhancement requests raised against the enterprise technology environment, assessing scope and priority before routing to the appropriate technical team for resolution.
• Manage day-to-day operations with the internal IT team, holding regular cadence check-ins, surfacing priority requests, and discussing blockers directly with the team.
• Coordinate with stakeholders across Edconic's brands and campuses (US, UK, Spain), and functional areas such as Marketing, Sales, Enrollment, and Admissions, working across time zones and adjusting communication cadence and scheduling to keep regional teams aligned.
• Coordinate UAT with technical administrators and business users, supporting test script preparation, defect logging and system validation before deployment.
• Support post go-live implementation across projects, facilitating check-ins, fielding user questions and helping teams adopt new functionality.
• Support change management as new systems and processes roll out, coordinating communication, adoption and cross-team alignment with business stakeholders.
• Use monday.com or similar project management tools to track projects, applying project management methodologies tailored to project scope, priority and stakeholder communication preferences.
• Contribute to business strategy and company growth goals by documenting recurring issues and identifying opportunities to leverage underused enterprise capabilities.
• Recommend and implement process improvements to optimize workflows and enhance cross-departmental collaboration.
• Support additional duties and responsibilities as assigned.

• Bachelor's degree is required.

• Three to five years of experience in project coordination, business analysis or a related role within a technology, CRM or Salesforce ecosystem.
• Excellent interpersonal, written, and verbal communication skills, with the ability to work effectively across a range of stakeholders and communication preferences.
• Exceptional attention to detail with the ability to manage multiple concurrent workstreams and priorities.
• Highly organized, proactive and resourceful, comfortable working in a lean environment and across a virtual, cross-regional team, and adapting to enterprise platforms configured to business requirements.
• Experience with managing projects on Monday.com, Jira, Asana or comparable project management tools preferred.
• Active PMP certification, or actively working toward the credential, is a plus.
• Experience managing technical projects in the education sector preferred.
• Familiarity with Salesforce strongly preferred; Salesforce Certified Associate or Salesforce Certified Administrator credential is a plus.
• Familiarity with HubSpot or comparable marketing automation platforms is a plus.
• Experience with payment systems and integration workflows is a plus.
• Familiarity with FormAssembly or comparable form and data collection platforms is a plus.
• Must be available to work on-site in New York City when requested.
• Must be legally authorized to work in the United States.

• Excellent verbal and written communication skills
• Excellent command of the English language

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to hear, understand, and distinguish between speech and/or other sounds.

The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA,

reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Basic office environment
• Hybrid
• Remote work

The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. Edconic reserves the right to modify this job description in its sole discretion.

Edconic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.