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Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
About the Role
We are looking for an Associate Sales Engineer to join our team and play a critical role in delivering Attentive’s conversational commerce product offering to fast-moving businesses. You will work to understand and assess/scope customer requirements, prepare and present personalized demos of our technologies, and address and overcome technical objections that arise throughout the sales process. Serving as a trusted technical advisor and Attentive product domain expert, you will also act as the first-line of defense against all security and compliance inquiries for our prospects and clients in a complex space. As a member of the SE team, you will play a crucial role in shaping our sales strategy, collaborating with cross-functional teams, and act as a domain expert, enabling our other teams. Your expertise will be instrumental in expanding our market reach and ensuring customer satisfaction.
What You’ll Accomplish
- Drive the technology evaluation stage of the sales process with our prospects and act as a technical leader for them
- Demonstrate technical aspects of the product as a way to solve specific customer problems
- Provide day-to-day product/technical support to the sales team
- Share feedback on feature requirements, value proposition and competitive data to help grow and develop new product offerings
- Collaborate with internal product, sales, client strategy to provide the best customer experience
- Enable your colleagues with your domain knowledge helping them to grow
- Manage and drive RFP/Is and Security questionnaires
Your Expertise
- Internship experience as a Sales Engineer, Solution Architect, or related field with CDPs, ESPs, or similar SaaS platforms
- Thrive in a fast-paced, innovative work environment
- Energized by trying new things, and enjoy making an impact
- Able to clearly and concisely articulate technology and product positioning to both business and technical users (proactively connecting the dots for our prospects)
- Familiarity with Looker, Salesforce.com, Jira, RFP software, Google suite (especially Inspect and GTM), and Excel
- Familiarity with APIs, SFTP, and API platforms like Postman
- Bachelor’s degree in Computer Science or related field a plus
- Familiarity and Proficiency with Javascript, JSON, and/or Python a plus
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $95,000-100,000 annually + commission (on target earnings will be $130,000-140,000) + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-AR1
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Attentive New York, New York, USA Office
136 Madison Avenue, New York, NY, United States, 10016
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
