Associate/Vice President Client Tech Platform - Program Manager/Project Manager

About this role

About the Client Platform Team  BlackRock manages its engagement with clients and colleagues across the firm through the Client Platform and the Client Platform engages our Global Product Solutions team to determine which products to offer at the right time and in the right market scenario.   The Global Client Platform team, part of Global Product Solutions (GPS), is dedicated to enhancing client interactions, improving and accelerating sales through enhanced management processes and technology solutions that help BlackRock better anticipate and engage clients' needs. The team has been leading the effort of introducing a new firmwide CRM, Content Management platform, a Product Master, and Client Data system to streamline sales management. The team more broadly generates Management Reports and participates in the requirements and build of Artificial Intelligence (AI) tools. These reports and tools are meant to equip our client-facing teams with data and insights and facilitate cross team collaboration so we deliver to clients as 1BLK. About this roleBlackRock’s Client Businesses manage its engagement with clients and colleagues across the firm through a client platform.  Given our growing business and rapidly evolving marketplace, our platform must be a step ahead.  Incorporating data from multiple platforms and layering in AI will advance opportunities with current and potential clients and enable leadership to meet or exceed their targets.  It will directly shape how BlackRock sells to and services our clients and ultimately drives our business forward. This role will be focused on driving engagement with the client businesses to manage the needs across multiple tools to accelerate sales for the firm.  We are seeking a highly motivated and experienced Program Manager/Project Manager to join our dynamic team. The ideal candidate will be responsible for overseeing the planning, development, and implementation of projects while ensuring alignment with organizational goals and objectives. This role requires a strong understanding of technology, excellent project management skills, and the ability to lead cross-functional teams.Key Responsibilities

• Project Planning and Management: Develop detailed project plans, timelines, and budgets for initiatives. Monitor progress and make adjustments as necessary to ensure successful project completion.  Ability to pivot quickly to matters requiring immediate attention and drive to completion.  Develop project objectives with measurable goals, roadmaps, and execution plans.
• Team Leadership: Lead and motivate cross-functional teams, including sales, other project managers, engineers, and communications teams, to achieve project goals.
• Stakeholder Communication: Serve as the primary point of contact for all project stakeholders. Communicate project status, risks, and issues effectively to senior management and other stakeholders.  Communicate complex topics in simple ways including visualization.
• Broad Communication: Communicate product capabilities and enhancements to AI tooling across global sales teams and other users of the platform.
• Risk Management: Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.
• Performance Monitoring: Track performance of the business after implementing AI tools and techniques. Report on progress and performance metrics.
• Continuous Improvement: Implement best practices and lessons learned from previous projects to improve future project outcomes.

Qualifications

• Education: Bachelor's degree, Engineering experience is a value add.
• Experience: Minimum of 5 years of experience in project management.
• Project Management Skills: Proven experience in managing complex projects with multiple stakeholders. PMP or similar certification preferred.
• Leadership Skills: Excellent leadership and team management skills. Ability to inspire and motivate team members.
• Communication Skills: Strong verbal and written communication skills. Ability to communicate complex technical concepts to non-technical stakeholders.
• Problem-Solving Skills: Strong analytical and problem-solving skills. Ability to think strategically and execute methodically.
• Technical Skills: Strong understanding of AI technologies.
• Adaptability: Ability to work in a fast-paced and dynamic environment. Flexibility to adapt to changing priorities and requirements.

For San Francisco, CA and New York, NY Only the salary range for this position is USD$125,000.00 - USD$155,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

 

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.