Audit Manager, Internal Audit

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The position will be based out of Austin, Scottsdale, Chicago, or Omaha and report directly to an Internal Audit Senior Manager of PayPal. The position will be responsible for supporting the Global Internal Audit Plan with an emphasis on Global Financial and Operational audit projects.

Job Description:

Essential Responsibilities:

• Manage audit assignments, including drafting audit issues and reports, socializing findings with management, and soliciting feedback
• Facilitate issue tracking and validate closure of identified issues
• Develop and maintain professional working relationships with colleagues, business units, and support areas
• Stay updated on industry and business changes to inform audit plans, approaches, and risk assessments
• Evaluate the adequacy and effectiveness of internal controls for regulatory and technology risks
• Provide coaching, mentoring, and leadership to less experienced team members
• Identify regulatory and technology risks and act as a business partner to relevant teams

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Description Summary:

• Execution of the Global Internal Audit Plan.

• Evaluating the adequacy and effectiveness of internal controls relating to financial and operational risks in accordance with our audit methodology and the established risk assessment framework.

• Contributing to risk assessment / business monitoring and the overall implementation of group audit methodology.

• Participate in risk assessment / business monitoring and the overall implementation of group audit methodology.

• Managing audit assignments, draft audit issues and reports for review by audit management, facilitate issue tracking and validate the closure of issues.

• Pro-actively developing and maintain professional working relationships with colleagues, the business and respective support areas and work in an integrated manner with fellow team members both locally and globally.

• Completing all work assigned on a timely basis, including ad hoc projects and special investigations.

• Keeping current on business/industry changes and their effect on the business, audit plan/approach and risk assessments.

• Providing coaching and mentorship to less experienced teammates.

 

EXPERIENCE REQUIRED:

The ideal candidate should have a minimum of 6 to 10 years of External Audit or Internal Audit experience within a large and high growth company that provides financial products and services, and proven experience in evaluating internal controls or compliance programs.

 

SKILLS REQUIRED:

The successful candidate must possess:

• Proven track record of driving the creation of risk and control matrices (RCMs) for new audit areas, focusing on identifying and documenting controls that most effectively mitigate the highest risks and deliver the highest value to the organization.

• Strong project management acumen to ensure the timely and effective completion of all assigned work, including managing multiple concurrent audit projects, ad hoc requests, and special investigations while proactively addressing unforeseen challenges.

• Ability to take ownership of drafting audit issues, clearly articulating the identified concern, demonstrating the tangible impact on the organization beyond mere compliance, and effectively communicating the issue and its details to both auditees and leadership to obtain alignment.

• Demonstrated commitment to leveraging data analytics in audit processes, including the ability to forge strong partnerships with data analytics teams to facilitate their testing, actively participating in data gathering and the understanding of control processes, while ultimately owning results and project timelines.

• Demonstrated ability to communicate effectively with business partners across a global organization, including a willingness to work flexible hours to accommodate different time zones.

• Excellent relationship and communication skills to build internal networks within the team and wider firm, and the ability to clearly articulate business risks and controls to senior leaders.

• Demonstrated ability to lead audit staff as a people leader, actively managing their growth and development, and being readily available to provide guidance and support in addressing project-related questions and resolving issues.

• Excellent analytical and problem-solving skills to dissect complex issues, identify root causes, and formulate well-reasoned and actionable recommendations. Maintain a rigorous attention to detail throughout the audit process, from planning to reporting, ensuring the accuracy, completeness, and reliability of all deliverables.

• Demonstrated experience interacting with regulatory bodies and navigating the regulatory examination process, including preparing for, participating in, and responding to regulatory inquiries and findings.

• An ability to effectively collaborate in the annual risk assessment process by evaluating business risks and providing input for the audit plan. Participate in the prioritization of audit projects through risk ranking methodologies and contribute to the scheduling of audit engagements.

• A passion for understanding the unique PayPal community, along with a passion for understanding the online payments business.

• Ability to travel as necessary.

 

Key Responsibilities:

• Execute a range of internal audit projects from planning and execution through to reporting.                   

• Develop and maintain constructive working relationships with all levels from management through to Executives.

• Identify and deliver on value added services during audit engagements.

• Provide auditees with strategic and operational solutions to their needs.

• Lead and develop audit staff.

• Support global internal audit strategies and methodologies.

 

HIGHLY DESIRED:

• CPA or Certified Internal Auditor

• Big 4 or Financial Services Internal Audit Experience  

• Experience using audit data repository, work paper documentation, risk assessment tools such as AuditBoard

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

Scottsdale, Arizona | ($100,500.00 - $149,600.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois | ($106,000.00 - $157,300.00 Annually) Austin, Texas | ($106,000.00 - $157,300.00 Annually) Omaha, Nebraska | ($100,500.00 - $149,600.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.