ABOUT SOTHEBY'S
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby’s believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.
THE ROLE
The Global Supply Chain Performance and Transformation manager is a high-impact leadership role responsible for architecting the digital and operational framework that will support Sotheby’s future growth.
This individual will serve as the Global Architect for our operations, bridging the gap between high-level brand strategy and ground-level execution. Their mission is to build a world-class data ecosystem that provides near real-time global visibility to optimize the customer journey at Sotheby’s. The role will also suppose the standardization of processes across regions to drive scale and protect margin.
RESPONSIBILITIES
Operations Data & Performance Management- Serve as the business owner in partnership with Product and Tech teams to build the Operations Data Warehouse and dashboards.
- Define the semantic data layer for the entire Product and Customer lifecycle.
- Shift the organization with proactive analytics to help reduce product blockages and capacity constraints.
- Develop and deploy the Global Operations Scorecard, focusing on lead time, efficiency, quality, and experience.
- Help to establish a Data driven culture where data insights are used to drive weekly and monthly operational reviews at the executive level. Partner with our regional teams to drive performance excellence.
- Audit regional workflows (Receiving, Photo, Catalog, Exhibition, Release) to identify "Best-in-Class" practices and codify them into the Global Operations SOP.
- Ensure that the operational framework can support high-growth initiatives.
- Lead the end-to-end change management strategy to ensure the global workforce adopts the standardized global workflows.
- Coordinate all the key stakeholders within Ops and outside of Ops, ensuring local nuances are heard while maintaining the integrity of the Global Roadmap
- Design and oversee global training programs to support our operational teams, ensuring they are fluent in new digital tools and standardized SOPs.
- Establish "Change Champion" networks in each region to identify friction points and iterate on process design to ensure high adoption rates.
IDEAL EXPERIENCE & COMPETENCIES
- 6 to 8 years of experience in Global Supply Chain, Operations, or Management Consulting
- Experience in Luxury or Tech-Enabled Marketplaces is highly desirable.
- Proven experience in data analytics with significant business acumen. Proven ability to bridge the gap between data and business.
- Proven experience working with Product/Tech teams to build data infrastructures. Proficiency in the "Modern Data Stack" (Snowflake, dbt, Looker) and ERP implementations or enhancement is a must.
- A proven track record of leading large-scale organizational transformations in complex, multi-regional environments.
- MBA or Master’s degree in Supply Chain or Engineering. APICS or Six Sigma Black Belt certifications are a plus.
The proposed base salary for this position ranges from $90,000-$130,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Top Skills
Sotheby's New York, New York, USA Office
1334 York Ave, New York, NY, United States, 10021
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