AVP, Product Management

At Assurant, we’re driven by purpose: helping people thrive in a connected world. As a Product leader here, you won’t just build features—you’ll architect experiences that protect, empower, and elevate millions of lives.

We partner with the world’s most trusted brands to deliver protection and services that enhance the connected lifestyle. Our product teams are at the heart of this mission, turning insights into innovation and strategy into impact.

What You’ll Do

• Lead the development of cutting-edge protection products for the retail sector, where lifetime customer value is the new frontier.
• Collaborate with top-tier brands like Lowe’s, Best Buy, Pandora and Amazon to launch and optimize programs that matter.
• Drive fast, flexible integrations across digital and in-person channels.
• Leverage patent-pending tech and human expertise to improve performance, boost        NPS, and deliver measurable results.

Why Assurant?

• Purpose-Driven Culture: Your work will directly support our mission and make a real difference.
• Sustainability-Focused: We integrate environmental and social responsibility into our long-term strategy.
• Market Leadership: With 40 years of experience, we’re the #1 provider of extended service contracts in the U.S. and Latin America.

Ready to build what’s next?

Join Assurant’s product team and help us redefine protection in a connected world.  The AVP of Product Management plays a critical role in driving profitable growth for Device Protection clients and is responsible for planning and executing the product strategy, ensuring alignment with stakeholder objectives, and delivering exceptional products/services to our key customers. The AVP has a strong understanding of consumer goods and device protection markets, with a proven product management record of accomplishment.

The AVP maintains an in-depth understanding of the competitive cross-category device protection and consumer goods marketplace, competition, and uses her or his strong product management and leadership capabilities to provide strategic direction and effectively drive product development and financial results in this market segment.

What will be my duties and responsibilities in this job?

• Strategic Leadership - Provides input into developing and implementing a comprehensive product growth strategy that aligns with the business’s growth objectives. Understands the company's strategic vision and key market trends to establish team goals and aligned roadmaps prioritized to meet the needs of the business and build value for our customers.
• Customer Focus - Works closely with BD and Account teams to build and maintain strong collaborative relationships with current and prospective customers, large retailers and OEMs to understand their needs, challenges, and opportunities, ensuring our solution line continues to meet and exceed their expectations.  Understands client strategies and client-facing opportunities to thoroughly vet customer problems & needs and uses that information to deliver value for clients and the company.  Strengthens Assurant’s reputation for thought leadership and expertise through client interactions and pitches.  Provides solution advisory support for new/enhanced client opportunities in collaboration with business development and account management teams. 
• Market Expertise - Conduct and/or commission thorough market research and analysis to respond to trends, opportunities, and threats, including competitive practices and regulatory and legislative issues.  Understand and incorporate trends in market dynamics, client needs, and end-consumer preferences into product strategy.
• Product Lifecycle Management - Oversee the entire product lifecycle, from ideation and development to launch and post-launch support, ensuring continuous improvement and innovation, including communication of differentiators and unique selling points applicable to Retail and OEM markets.  Oversee the creation of product features, capabilities, market positioning, enhancements, and change requirements, ensuring accuracy, completeness, and detail for use by internal partners who support the delivery of products.
• Drives Value - Owns product management responsibilities to include establishing, monitoring, and influencing all aspects of growth and profitability.  Establish and track key performance indicators to measure product success and identify areas for improvement. Identify and implement best practices to measure success, including financial objectives, implementation schedules, and important milestones. Actively monitors performance of top clients and prospects, driving opportunities.
• Cross-functional Collaboration - Work closely with sales, marketing, engineering, and other departments to ensure seamless integration and alignment of product ideation and growth, marketing plans, and drive associated client initiatives.  Partner with internal teams to ensure effective execution to meet/exceed client Service Level Agreements (SLA).  Partner with Legal to ensure adequate protections around intellectual property and company assets, and compliance with regulations.  Work closely with implementations and engineering teams to prioritize and ensure the timely delivery of products and client solutions.  Participate in Sprint planning, review, and retrospective meetings and provide feedback, including user stories and scenarios. 
• Team Leadership & Ownership Mentality - Build/recruit, lead, and mentor a high-performing product management team, fostering a culture of excellence, innovation, and accountability for day-to-day team activities to maximize delivery against roadmaps and priorities. Champion a culture of creativity, scientific thoughtfulness, and data-informed decision-making to support the business and strategy.  Demonstrate ownership mentality with a focus on accountability and execution.

What are the requirements needed for this position?

• Bachelor’s degree in business, Engineering, Technology, or a related field; Master’s degree in business and/or technology is preferred.
• 8+ years of progressively responsible product roles, with experience in B2B2C, preferably working with retailers, OEMs, and/or telecommunications service providers.
• 5+ years' experience managing within a large, highly matrixed organization.
• Strategic Thinker: Ability to think strategically and execute methodically.
• Customer Centric: Strong customer focus and ability to contribute to the translation of customer needs into innovative product solutions.
• Leadership: Demonstrated ability to lead, inspire, and motivate teams to achieve outstanding results and identify opportunities for growth.
• Communication Skills: Effective communication and interpersonal skills, with the ability to engage/collaborate and influence at most levels of the organization and with external stakeholders.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Adaptability: Ability to thrive in a fast-paced, dynamic, and global environment.
• Strong business and technology experience with specific experience working with technically focused personnel in product management or a similar role.
• Experience developing use cases, scenarios, requirements, and product roadmaps with a focus on deepening our value to our customers.
• Ability to leverage and translate competitive insight into clear product recommendations.
• Strong understanding of industry trends, issues, and emerging technologies across all industries we serve, retail, telecommunications, and OEMs.
• Demonstrated ability to prioritize and allocate resources in a dynamic, strategic, execution-oriented manner.
• Exceptional depth of functional and system capabilities, including an in-depth understanding of client back-office systems, and how to integrate with them.
• Ability to troubleshoot, design, implement, and run projects with a process methodology.
• Experience optimizing for short-term execution while planning for long-term capabilities.
• Ability to travel up to 35%.

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Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.