AVP, Technology – PayPal Savings Technology Lead

Job Description:

Role Summary/Purpose:

The AVP, PayPal Savings Technology Lead is responsible for providing technical expertise and process execution to support the PayPal Savings program.  This individual acts as the technical point of contact, coordinating technology oversight, program delivery, solution architecture, governance, audits, issue management, and support the identification of key technology risks. This role will be responsible for oversight across cross functional and cross client teams to ensure compliance with Synchrony standards.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Partner with key stakeholders (including GMs, PayPal leaders, product and technology leads, architects and other stakeholders) to implement deposit product features and provide ongoing communication through project execution.

• Provide oversight over all the phases of SDLC including but not limited to technical requirements, design/architecture, build, testing, QA, and Production deployment.

• Manage technology relationship with PayPal and internal cross-functional business and technology teams.

• Support project and program management for the PayPal Savings program, focusing on Synchrony governance and oversight requirements of PayPal led initiatives

• Coordinate internal cross functional workstreams to ensure leadership is up to date on status of the program. 

• Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes.

• Own technology L3 governance activities related to PayPal Savings, including the ongoing identification, assessment of key operational risks (RCSA’s) and the effectiveness of controls that address those risks.

• Act as the primary technical liaison for internal and external audits, coordinating documentation requests, managing responses, and driving resolution of audit findings.

• Document IT oversight governance of key processes, reviews, controls, and governance processes, including but not limited to projects, production incidents, disaster recovery testing.

• Participate in issue management processes including Enterprise Governance, Risk Management and Compliance (EGRC) processes.

•   Perform other duties and/or special projects as assigned.

Qualifications/Requirements: 

• Bachelor's degree in Computer Science, Engineering, or a related field with minimum 4+ years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology.

• Prior experience as technical lead/technical project or program manager 

• Experience owning and delivering a mission critical projects on time and within budget

• Willing to work in a fast-paced environment with PayPal as well as internal cross functional teams 

• Ability to develop and maintain strong collaborative relationships at all levels across IT and Business Stakeholders. 

• Excellent written and oral communication skills. Adept at presenting complex topics, influencing and executing with timely / actionable follow-through. 

Desired Characteristics:

• Prior work experience in Banking/FinTech company

• Ability to drive strong partnerships with second line teams

• Demonstrated ability to manage complexity and multiple initiatives

• Experience in retail deposits, regulatory, or risk

• Experience dealing with sensitive data and software development in highly regulated environment

• Demonstrated experience in working with partners and clients  

• Leadership experience operating at a strategic level as part of a cross functional team

• Experience operating as part of a cross functional team

• Use of advanced technical & analytical competencies in driving effective strategic goals

• Advanced experience with SAS/SQL or other related analytic tools

• Experience in leading QA teams

• Experience with Client/Partner management

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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