Manage and convert inbound leads into sales opportunities via phone, email, and online channels. Maintain customer relationships, document interactions in CRM, follow up with prospects, and collaborate with the sales team to meet targets and ensure customer satisfaction.
The BDC Representative at Milea Auto Group will be responsible for effectively managing and converting leads into sales opportunities. They will play a vital role in maintaining customer relationships and ensuring customer satisfaction.
Responsibilities:
- Respond to customer inquiries through phone, email, and online platforms
- Follow up with potential customers and maintain a high level of customer service
- Ensure accurate and timely documentation of customer interactions
- Collaborate with sales team to drive sales and meet targets
Requirements:
- Prior experience in customer service or sales related roles
- Excellent communication and interpersonal skills
- Proficient in using CRM software and tools
- Ability to work in a fast-paced environment and meet deadlines
Benefits:
- Competitive compensation ranging from $45,000.00 to $75,000.00 per year
- Opportunity for career growth and development
- Health insurance benefits
- Paid time off and holidays
About the Company:
Milea Auto Group is a leading automotive dealership located in Bronx, NY. We are committed to providing exceptional customer service and high-quality vehicles to our customers. Join our team and be part of a dynamic and rewarding work environment.
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