Health Benefits QA Specialist

| New York, NY, USA | Hybrid
Employer Provided Salary: 75,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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It's 2024, and we believe that health benefits should be as simple as breathing. Welcome to Healthee - your digital compass to navigate the vast world of healthcare benefits. Imagine discovering your coverage, identifying the right provider, understanding your costs, and booking an appointment-all in the time it takes to send a tweet! That's what we do, and we do it in 27 seconds flat.
Our quest is to redefine healthcare experiences for employees worldwide through our cutting-edge AI platform, ensuring they not only navigate but truly optimize their health plans.
Are you driven by a mission to make a difference? Dive in!
As the Health Benefits Quality Specialist at Healthee, you will spearhead quality assurance initiatives concerning our health benefits products and services. Your responsibilities will include developing and implementing QA processes, as well as collaborating with cross-functional teams to foster ongoing enhancement. Your expertise will be instrumental in upholding the utmost standards of quality and compliance across our health benefits portfolio.
Responsibilities:

  • Create and execute a robust quality assurance strategy for health benefits products and services.
  • Define QA standards, methodologies, and best practices to uphold the accuracy, reliability, and integrity of health benefits data.
  • Partner with benefit analysts, product managers, CX and subject matter experts to establish QA requirements and acceptance criteria for new features and enhancements.
  • Craft and manage test plans, test cases, and test scripts to facilitate QA testing initiatives.
  • Analyze and evaluate QA metrics and KPIs to gauge the efficacy of QA processes and pinpoint areas for enhancement


Qualifications:

  • Bachelor's degree in Health Administration, Business Administration, Information Systems, or a relevant field.
  • Minimum of 3-5 years' experience in quality assurance in healthcare or insurance industry, with a minimum of 2 years' experience in a leadership or managerial capacity.
  • Profound comprehension of health benefits administration, encompassing health insurance plans, eligibility, enrollment, and claims processing.
  • Proficiency in QA testing tools and methodologies, inclusive of test automation frameworks.
  • Exceptional analytical and problem-solving abilities, demonstrating meticulous attention to detail.
  • Outstanding communication and interpersonal skills, adept at fostering effective collaboration with cross-functional teams and stakeholders


Healthee is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.
Salary:
For New York City-based hires only: Compensation Range: $75k base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

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Technology we use

  • Engineering
  • Product
    • CSSLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • React NativeFrameworks
    • AWS (Amazon Web Services)Services
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement

Location

368 9ave, New York, NY 10001

An Insider's view of Healthee

What’s the vibe like in the office?

My favorite part about working at Healthee is the mission and the culture. It feels great to be part of an amazing team whose main goal is to make a difference by helping others get healthy.

BiOnca

Health Analyst

How do you collaborate with other teams in the company?

I help things run smoothly and fix issues so our team can focus on making employees healthier

Caroline

Operations Manager

How does the company support your career growth?

I love the impact that I'm making every day - that I'm defining our brand identity, voice, and messaging. I also love that I get to work closely with many different departments, since everyone is so fun and pleasant to work with.

Omer

VP of Marketing

What is your vision for the company?

We envision a world where access to health benefits is no longer a barrier to health, it is an enabler – the way it’s meant to be.

Guy

CEO

What's the biggest problem your team is solving?

My role is in navigating the health plan and how claims/money/financial responsibility travels between insurance carrier, provider, and member/patient. Knowledge about financial responsibility is one of many ways to improve public health.

Christian

Health Analyst

What are Healthee Perks + Benefits

Healthee Benefits Overview

Along with a competitive salary, everyone on the team receives ownership (stock) in the company.
Plus, we’re constantly redesigning our benefit policies to better fit our people’s lifestyle.

Culture
Partners with nonprofits
Partner with nonprofits that provides accessibility to medicare and medicaid
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Professional Development
Job training & conferences
Lunch and learns
Promote from within

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