BI Engineer I

ROLE AND RESPONSIBILITIES

• Manage internal business applications used to manage operational workflows. 
• Oversee the scheduling and coordination of tasks, jobs, and tactics within internal business 
    applications. 
• Coordinate and maintain client and user accounts in business applications, ensuring all information is 
   current and accurate. 
• Monitor and manage jobs and workflows within business applications to ensure efficient operation and 
   timely completion of tasks. 
• Monitor and maintain scheduled reports in Looker, Power BI.  
• Develop and implement tactics within business applications to streamline processes and improve 
   efficiency. 
• Manage the SFTP Portal. Create, update, and maintain accounts for internal logins and clients. 
• Import and export data through business applications, performing data cleansing as required. 
• Learn and become proficient with business applications (jobs, tasks, scripts, development). 
• Supply IT with requirements/procedures for data pulls and data preparation. 
• QA automated reports created by IT. 
• Analyze disparate types of data to identify trends within data. 
• Identify process improvement opportunities and implement creative solutions to improve efficiency. 
• Ensure continuous communication with clients on the status of reporting requests. 
• Verification of client requested data and dissemination coordination with other team members. 
• Achieve individual productivity and quality goals. 
• Communicate to Management any issue(s) that would impede the accuracy or timely completion of work. 

QUALIFICATIONS

• Bachelor of Science or suitable experience in a related field. 
• Proficiency with data management and inventory systems.  
• Experience with data import/export and data cleansing. 
• Familiarity with SFTP protocols and accounts management. 
• Strong analytical skills with the ability to identify trends and patterns in data. 
• Excellent communication and interpersonal skills to effectively liaise between operations, IT, and 
   clients. 
• Proactive and creative problem-solving abilities to identify and implement process improvements. 
• Self-motivated with a strong desire to learn new tools, technologies, and processes. 
• Ability to manage multiple tasks and projects simultaneously. 
• Strong organizational skills and attention to detail. 
• Capable of functioning autonomously and collaboratively within a team. 

PREFERRED SKILLS

• Experience in the healthcare industry or with provider denials workflows. 
• Background in IT or business technology. 
• Experience in BI tools such as Looker and PowerBI.  
• Understanding of databases and warehouses (MYSQL, Snowflake, Databricks) 

MENTAL AND PHYSICAL DEMANDS

• This position will be exposed mainly to an indoor office environment and will be expected to work in or around computers     and printers.
• The nature of the work is sedentary, and the employee will be sitting most of the time.
• Essential physical functions of the job include typing and the repetitive motion to utilize computer software and hardware     continuously throughout the day.
• Essential mental functions of this position include concentrating on analytical tasks, reading information, and                          verbal/written communication to others continuously throughout the day. 

RELATED DUTIES AS ASSIGNED

• This job description documents the general nature and level of work but is not intended to be a comprehensive list of             activities, duties, or responsibilities required for this position. Consequently, employees may be asked to perform other         duties as required.
• Employees may also be asked to complete certain compliance requirements set forth by our Business Partners in the             performance of their jobs including but not limited to requests for background and drug screenings and disclosures of           personal health information or personally identifiable information. Exemptions as provided under the ADA and TITLE VII of     the Civil Rights Act will be observed and followed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined               above.