Bilingual Marketing QA Associate (Spanish/English)

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Bilingual Marketing QA Operations Associate, you will lead QA execution and support day-to-day operations across all DraftKings verticals and marketing channels, focusing on English and Spanish-language content. You'll ensure that every campaign meets regulatory requirements, follows best practices, and delivers an exceptional and culturally resonant experience to our Spanish-speaking audience.
What you'll do as a Bilingual Marketing QA Operations Associate

• Own and execute QA reviews of CRM campaigns and marketing assets in both English and Spanish to ensure accuracy, proper rendering, and compliance with channel best practices and state/federal regulations across all jurisdictions.
• Ensure Spanish-language content reflects accurate translations, consistent DraftKings voice and tone, and is culturally appropriate and impactful for Spanish-speaking audiences.
• Collaborate with Legal, Compliance, and Marketing teams to clarify requirements and resolve discrepancies quickly.
• Assist with documentation and continuous improvement of QA processes, SOPs, and team tools.
• Identify opportunities to improve QA efficiency through tooling (e.g., Braze, Jira, Airtable), automation, or workflow enhancements.
• Monitor key QA and operations metrics, including error rates; provide regular reports and proactively flag issues.
• Share trends and recurring errors with marketing stakeholders to support continuous improvement.
• Participate in an on-call escalation schedule, including occasional weekend and holiday availability as needed.
• Help onboard new team members and contribute to internal training materials.

What you'll bring

• Full professional fluency in Spanish and English, with strong written and verbal communication skills in both languages.
• Experience or demonstrated ability to evaluate Spanish-language marketing content for brand tone, clarity, accuracy, and cultural appropriateness.
• Familiarity with QA tools, marketing platforms (e.g., Braze, Jira, Confluence, Airtable) or basic data analysis is a plus.
• A self-starter mindset with the ability to work independently and consistently deliver high-quality results.
• Excellent attention to detail and strong organizational skills.
• Comfort working in a fast-paced, dynamic environment with shifting priorities.
• A passion for sports and/or the gaming industry is a plus.

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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US hourly rate for this full-time position is 27.06 USD - 33.82 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.