Billing Specialist

Evertune is building the first AI discovery platform for modern marketers. As large language models (LLMs) become the go-to source for recommendations – we help brands understand exactly what AI is saying about them, where they stand against competitors, and how to show up more often in AI-powered answers. Our platform turns black-box AI behavior into actionable insights, so marketing teams can make faster, smarter decisions that drive growth.

Founded by leaders who helped scale The Trade Desk into the world’s leading ad tech platform, we bring deep expertise in digital advertising, data, and high-growth environments. Now, we’re pioneering a new category at the intersection of AI, SEO, and brand strategy.

We raised a $15M Series A led by Felicis Ventures, with support from Eniac, NextView, Roger Ehrenberg, and leaders from OpenAI, Google, Meta, Uber, and more. This gives us the momentum to move faster and build the first enterprise-grade AI marketing suite.

Backed by top-tier VC investors and trusted by forward-thinking brands, we have the resources to scale – but what really defines us is our culture. We move fast, think boldly, and believe the best ideas win regardless of title. If you're excited about shaping the future of how brands grow in the age of AI, you’ll thrive here.

We’re hiring a Billing Specialist to support our growing finance function and help keep Evertune’s billing and collections process running smoothly as we scale.

You’ll work directly under our Controller and own much of the day-to-day execution across invoicing, accounts receivable, collections, and some accounts payable-related work. Our billing process is complex and highly manual today, including usage-based billing inputs, customer-specific pricing rules, contract interpretation, invoice revisions, customer portal uploads, PO requirements, payment application management, and collections follow-up.

This is a hands-on role for someone who is early in their finance, accounting, billing, or operations career and wants to learn quickly in a fast-moving startup environment. You do not need to come in with years of billing experience or experience in our exact finance stack. What matters most is that you are highly detail-oriented, professional with customers, organized, and comfortable operating in an environment where the process is still being built.

You should be energized by learning, comfortable with repetitive and detail-heavy work, able to follow through without a perfect playbook, and confident communicating with customers to help resolve billing questions and payment delays. Over time, there is a path for this person to grow into a broader Staff Accountant role as the finance function continues to scale.

This role requires being onsite in our NYC office in Flatiron Tuesday through Thursday. Candidates must currently be based in the New York City area.

You’ll report to our Controller and work closely with her as we build more structure around billing, AR, collections, AP, and day-to-day finance operations.

You’ll also partner cross-functionally with Sales and Client Services on billing-related initiatives, including customer questions, invoice disputes, usage reconciliation, contract details, and collections escalation. Because this role will communicate directly with customers, we’re looking for someone who brings professionalism, patience, and a strong client-service mindset to every interaction.

• Create, review, and manage customer invoices with a high degree of accuracy

• Support usage-based billing by working with internal data, billing inputs, customer-specific adjustments, and pricing rules

• Read customer contracts carefully and apply billing terms correctly

• Own billing onboarding for new customers

• Support renewal and upsell billing transitions

• Make invoice updates and revisions based on customer requirements, PO details, usage adjustments, or internal review

• Upload invoices into customer portals and manage customer-specific submission requirements

• Track invoice status and ensure invoices are sent accurately and on time

• Own the end-to-end AR process once invoices are sent, including payment application, monitoring outstanding balances, and proactively following up on overdue accounts

• Pull weekly AR and collections reports for the Controller and maintain organized tracking of collections status, customer responses, and next steps

• Communicate directly with customers to resolve billing questions, invoice disputes, portal issues, and payment delays

• Partner with Sales and Client Services to escalate customer-specific billing escalations and flag where their involvement is needed to move collections forward

• Support the Controller on billing setup for new products, customers, or pricing structures as the business evolves

• Help identify recurring billing issues, manual bottlenecks, and opportunities to improve the process

• Support ad hoc finance and billing-related projects as needed in a scrappy startup environment
  

• Bachelor’s degree in Accounting, Finance, Business, Economics, or a related field preferred; 0-3 years of experience in billing, AR, AP, collections, finance operations, accounting, operations, or another detail-oriented role also welcome

• Strong attention to detail, especially when reviewing invoices, contracts, customer requirements, numbers, and spreadsheets

• Professional, patient, and service-oriented communication style

• Comfortable communicating directly with customers, clients, vendors, or external partners

• Highly organized and able to track many invoices, customers, follow-ups, and edge cases at once

• Strong follow-through and willingness to proactively chase down answers, payments, and missing information

• Comfortable with manual, repetitive, detail-heavy process work

• Comfortable working in Google and Excel spreadsheets and manipulating billing or AR data

• Resourceful and able to operate without a perfect playbook, documented process, or step-by-step instructions

• Able to ask good questions when something is unclear, especially around contract terms or customer-specific billing requirements

• Hard-working, reliable, and excited to learn in a fast-moving startup environment

• Based in the NYC area and available to work onsite in our Flatiron office Tuesday through Thursday

Nice to Have

• Experience with billing, AR, collections, AP, accounting, or finance operations

• Experience working with customer invoices, payment follow-up, or vendor payments

• Experience with usage-based billing or variable invoicing

• Experience with customer portals, POs, invoice revisions, credit memos, or payment application

• Experience in a startup, private company, or fast-moving finance environment

• Experience with Stripe, QuickBooks, Ramp, Bill.com, Coupa, Tipalti, and similar billing/procurement tools

• Experience working with Sales or Client Services teams on customer billing issues

• Experience billing agencies, adtech customers, enterprise customers, or clients with complex invoice requirements

• Familiarity with basic accounting principles or interest in growing into a broader accounting role
  

At Evertune, we’re building more than just groundbreaking AI products – we're building a culture where speed, insight and humanity go hand in hand. Here’s what we value:

• Curiosity: We start with questions, not assumptions, and follow the signal wherever it leads.

• Velocity: We move fast, iterate quickly and prefer learning through doing.

• Empathy: We’re ambitious, but never at the expense of being respectful, inclusive and grounded.

• Openness: We welcome different perspectives and challenge each other’s ideas

• Ownership: We trust people to own decisions and outcomes.

Please note: At this time, we are only able to consider candidates who are authorized to work in the United States without the need for current or future visa sponsorship. This includes U.S. citizens and Green Card holders.

Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Evertune AI. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Evertune AI employees. It is our expectation that the majority of candidates who are offered roles at Evertune AI will land well within our salary ranges based on these factors.

The annual base salary range for this position is: $65,000 - $85,000 + stock options.

Benefits include: Competitive Equity, Medical/Dental/Vision Coverage, Generous Paid Time Off, Commuter Benefits, etc.

Evertune does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Evertune. Evertune is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.