BizOps Manager

SalesJack is the leading sales platform for independent businesses in the construction supply industry. Our customers are the backbone of the industry, driven by blue-collar, entrepreneurial teams who have been underserved by technology for too long. With SalesJack, these companies finally have the tools to compete head-to-head with larger rivals.

Our founding team brings experience from Uber and the construction industry, giving us a unique perspective on the challenges our customers face and how to solve them. We're committed to sustainable growth, building a long-term business that can have a lasting impact on this massive and vital industry.

We are looking to hire a Business Operations Manager to help us scale the company across customer setup, revenue operations, product operations, and internal processes. This is a broad, high-impact role for someone who is analytical, operationally strong, customer-oriented, and excited to use modern tools, including AI, to build systems from the ground up.

Work directly with the founders across customer operations, revenue operations, product, and internal systems:

• Help onboard and set up new customers, making sure they are configured properly and ready to succeed on SalesJack.

• Support revenue operations, including CRM workflows, pipeline reporting, customer data, and internal dashboards.

• Partner with the product team by surfacing customer feedback, documenting workflow gaps, and helping prioritize improvements.

• Use data to identify trends, improve processes, and help the team make better decisions.

• Build lightweight playbooks, documentation, and operating systems that help the company scale.

• Leverage AI tools to improve internal workflows, customer support, data analysis, and operational efficiency.

• Jump into ambiguous problems across the business and bring structure, ownership, and follow-through.

• Have experience in business operations, revenue operations, customer operations, product operations, implementation, consulting, or a similarly cross-functional role.

• Are highly organized and detail-oriented, with strong follow-through.

• Are analytical and comfortable working with SQL, spreadsheets, CRMs, dashboards, and business metrics.

• Are excited about using AI tools to move faster, automate repetitive work, and improve business processes.

• Can work directly with customers while also digging into systems, workflows, data, and product details.

• Have a builder mindset: scrappy, practical, comfortable with imperfect processes, and excited to create structure.

• Thrive in fast-paced, ambiguous early-stage settings.

• Communicate clearly with both technical and non-technical audiences.

• Experience at an early-stage B2B SaaS company.

• Experience or interest in the construction, building materials, distribution, or industrial supply industries.