The BizOps / SalesOps Specialist supports remote GTM teams by troubleshooting CRM issues, optimizing workflows, managing data accuracy, and documenting processes.
BizOps / SalesOps Specialist About The Role
Connecteam is seeking a tech-savvy, service-oriented BizOps / SalesOps Specialist to support our fast-growing US GTM organization. In this role, you’ll partner closely with ~100 remote reps across Sales, Onboarding, and Customer Success to keep our CRM (HubSpot) and operational systems running smoothly.
You’ll act as the front-line expert for day-to-day CRM issues, data accuracy, and process troubleshooting while collaborating with our Tel Aviv-based BizOps team on workflow optimization, system enhancements, and ongoing audits. This role is critical to maintaining operational efficiency and enabling our GTM teams to work productively at scale.
What You’ll Do- Serve as the primary US BizOps contact for GTM teams, troubleshooting CRM issues like data hygiene, broken workflows, and permissions requests, quickly and efficiently.
- Partner with the global BizOps team in Tel Aviv to scale and optimize CRM workflows.
- Run routine system audits, ensure data hygiene, and keep all records accurate.
- Document and update internal processes, guides, and playbooks.
- Support onboarding of new GTM hires on tools, processes, and best practices.
- Work with analysts and engineers on integrations, tooling updates, and system rollouts.
- Provide field-level feedback to help refine processes and improve rep productivity.
- 1-2 years of relevant experience in BizOps, SalesOps, RevOps, or similar roles, ideally in a SaaS or fast-paced environment.
- Hands-on experience with CRM platforms (strong advantage for HubSpot).
- Strong analytical and troubleshooting skills with high attention to detail.
- Excellent communication skills and comfort supporting distributed teams across time zones.
- Highly organized, proactive, and able to manage multiple requests independently.
- Solid Excel/Google Sheets skills; ability to create reports or dashboards.
- Comfortable learning new tools, integrations, and systems quickly.
- Experience working with distributed US-based GTM teams.
- Background in B2B SaaS environments.
- Familiarity with tools like Chili Piper, Gong, Intercom, or similar.
- Basic project management experience.
- Experience using automation/AI tools (e.g., n8n, Cursor).
- Strong documentation and training capabilities.
- Fully remote role
- Be the first BizOps member in the US
- Make a meaningful impact on the productivity and efficiency of a 100-person GTM organization.
- Collaborate daily with teams across the US and Tel Aviv.
- Join a fast-moving, high-growth SaaS company with a mission to empower the deskless workforce.
- Help shape the future of our CRM and revenue operations infrastructure.
- Benefits:
- Medical coverage.
- Insurance plan.
- Paid time off for vacation, sick days
- 401k
We are accepting applications from employees working in the following states: Florida, New York, South Carolina, North Carolina, and Georgia.
Joining Connecteam Is The Smart Move:
- We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
- We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
- We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
- We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family!
- Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.
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Top Skills
Excel
Google Sheets
Hubspot
Connecteam New York, New York, USA Office
119 West 24th St, New York, New York, United States, 10011
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