The Business Analyst II will support a software replacement and implementation initiative for the Texas Workforce Commission. Responsibilities include gathering and documenting functional and technical requirements, writing user stories, creating process maps and system models, conducting fit-gap analyses, developing requirements documents, facilitating workshops, and creating and executing test plans. The role also supports legacy-system interfaces, troubleshooting, software lifecycle activities, and project planning across multiple program areas.
This is a remote position.
Brief Job Description
The Business Analyst II will support the Texas Workforce Commission. This role provides technical assistance to the Information, Innovation & Insight Department and business stakeholders on a software replacement and implementation initiative. The Business Analyst II will perform complex systems and software analysis, design, and test activities across all phases of the solution implementation. Key duties include documenting detailed system requirements, writing and grooming user stories, and creating business process maps and system models. The role also develops and executes test cases and scenarios to ensure traceability to business and system requirements.
Responsibilities
- Plan, lead, gather, and analyze business and functional requirements in cooperation with business and technical groups across multiple program areas.
- Document detailed system requirements, including functional, technical, EIR accessibility, and security requirements.
- Write and groom user stories in collaboration with business owners and technical teams.
- Create business process maps, conceptual models, object and use case models, and system architecture diagrams to support project needs.
- Perform fit-gap analyses and develop Business Requirement Documents and Software Requirement Specifications.
- Facilitate workshops, meetings, and collaborative work sessions with cross-functional teams in a remote environment.
- Review, analyze, evaluate, develop, and execute test plans, test cases, and scenarios based on business and system requirements to ensure traceability.
- Implement and test interfaces that exchange data with large, complex legacy systems.
- Troubleshoot software issues and solve complex problems throughout the software development life cycle.
- Assist with the development of plans and work artifacts in support of the project management life cycle.
Requirements
Minimum Qualifications
- 7 years of experience planning, leading, gathering, and analyzing business and functional requirements in cooperation with business and technical groups.
- 7 years of experience developing business process maps and performing fit-gap analyses.
- 7 years of experience solving complex problems and troubleshooting software systems.
- 7 years of experience simultaneously collecting requirements across multiple program areas that have varying business needs.
- 7 years of experience gathering, documenting, and capturing design requirements.
- 7 years of experience developing Business Requirement Documents and Software Requirement Specifications.
- 7 years of experience facilitating workshops, meetings, and collaborative work sessions with cross-functional teams in a remote environment.
- 7 years of experience preparing and executing test plans, leading and assisting team members in performing and completing test activities, and documenting and communicating testing results.
- 7 years of experience implementing and testing interfaces that exchange data with large, complex legacy systems.
- 7 years of experience assisting with the development of plans and work artifacts in support of the project management life cycle.
- 7 years of experience with Software Development Life Cycle (SDLC) management software such as HP Application Lifecycle Management (ALM) or Atlassian.
- 7 years of experience with Oracle Recruiting Cloud (ORC).
Preferred Qualifications
- 2 years of State of Texas experience.
- 2 years of experience with PeopleSoft Human Capital Management (HCM).
Additional Requirements
- Candidates may be required to submit to and satisfy a criminal background check as authorized by Texas law.
- Teleworking candidates must have a secure, dedicated workspace with Internet service and the ability to maintain a reliable, consistent work schedule.
- Candidates must be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.
- Candidates may be required to report to the office for any TWC business need with 72 hours' notice.
- Written approval from the TWC supervisor is required to take TWC-issued equipment to another state, and TWC-issued equipment may not be taken outside the continental United States.
Work Location and Schedule
Location: Remote within the continental United States (Texas-based preferred); on-site work, when requested, is at 101 E. 15th Street, Austin, Texas 78778.
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays; evenings, weekends, and holidays may be required as requested.
Work Arrangement: Remote.
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