Gather and document business requirements, analyze processes, translate stakeholder needs into actionable specifications, collaborate with product and engineering, support data-driven decisions, prepare reports and dashboards, and assist process improvement initiatives.
Job Description
Join our team as a Business Analyst, gathering and documenting business requirements, analyzing processes, and translating stakeholder needs into actionable specifications. You will work closely with product and engineering teams to support data-driven decision making, prepare reports and dashboards, and assist in process improvement initiatives. 1-3 years of experience in business analysis or related field, strong analytical and communication skills required.
Job OverviewSeniority Level: Middle
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