Business Analyst - Remote

Requisition Number: 2346737
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Business Analyst will be responsible for providing dedicated support throughout the Optum Health Quality team to drive 4+ Stars performance. This position will be responsible for tracking new and current progress on key strategic initiatives and supporting program and analysis needs throughout the team. The Business Analyst will also be accountable for collecting, consolidating, and hashing through data that is defined and owned by various department subject-matter-experts (SMEs) and/or stakeholders. This individual will be extracting data from various sources to generate and maintain reports, dashboards, and analytical solutions to support and optimize future business decisions. This role will manage projects of medium to high complexity.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:

• Research, retrieve, design and deliver organized analytics and reporting
• Review, process, and analyze large amounts of information related to Member Experience outcomes
• Analyze benchmarking data, reports, processes, and measurements related to CAHPS, HOS and Social Determinants of Health metrics
• Evaluate and prioritize data changes and enhancements
• Monitor on a monthly basis all core programs metrics and works with data owners to remediate issues as needed
• Interpret data, facts and/or trends independently and makes business recommendations to management
• Coordinate a variety of projects/requests simultaneously and ensures timely completion in accordance with business initiatives
• Develop innovative approaches to achieve data analytics deliverables
• Design, prepare, modify, and develop selected recurring and ad-hoc reports within given projects
• Manage multiple short and long-term projects
• Uphold UHG Cultural Values
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 3+ years of health industry experience and/or in a large complex matrixed organization experience
• 3+ years of experience utilizing and analyzing data to develop resource plans/modeling and tracking
• 2+ years of project coordination, project management, or project administration experience
• 2+ years of managed care, Care Delivery organization, or quality experience.
• Ability to interact one-on-one and consult with all levels of leadership
• Proven excellent oral and written communication skills
• Experience working in a matrixed work environment
• Proven solid analytical skills; hands-on experience; ability to quickly aggregate and analyze information and draw conclusions
• Ability to be organized and detail oriented
• Ability to leverage reporting tools like Tableau to identify targeted program data
• Intermediate level proficiency in Microsoft Office - Word, Excel, PowerPoint, and Visio
• Experience working remotely

Preferred Qualifications:

• 1+ years of HEDIS, CAHPS/HOS, or similar performance measure experience
• Medicare Stars experience, or similar performance guarantee management or quality rating system experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.