At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
We are seeking a Business Operations Analyst to join the team. As a Business Operations Analyst, you are responsible for delivering data-driven insights to inform day-to-day case operations, guide organization-wide strategic decisions, and drive business outcomes. You will play a key role in a small team that aims to ensure all our internal teams operate at peak efficiency, while delivering exceptional value and an outstanding experience to our clients.
Responsibilities:
- Design, build, and maintain dashboards and reports that provide in-depth, digestible, and visual insights using Salesforce, Power BI, and Excel.
- Collaborate with Operations leadership to understand their data needs and provide actionable insights that drive operational efficiency.
- Build workflow automations and execute ad hoc data management projects to enhance efficiency of case operations
- Ensure data integrity and SOP compliance by designing systems to monitor case activity
- Manage multiple project timelines in a fast-paced environment.
Qualifications:
- 1–3 years of experience in data analytics, business intelligence, operations, or a related role.
- Proficiency with SQL, Power BI, Salesforce, and Excel required. Coding experience (e.g. Python, R, etc) preferred.
- Analytically curious with the ability to proactively recognize insights and opportunities beyond the original project scope.
- Be a problem-solver. Thinking about the key metrics that will drive success and how to make processes better.
- Bachelor’s degree or equivalent practical experience, with a preference for Business or STEM fields.
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.
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