Business Analytics Director, Retail

THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.

Ashley Digital is the e-commerce engine behind Ashley Furniture Industries — one of the most recognized home brands in the world. As the world's largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint. If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud. We're a fast-moving, highly collaborative team operating at a transformational moment, and we're charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day. It's a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you're energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity. 

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

About the Role:

We’re looking for a highly strategic and analytical Business Analytics Director, Retail to join the Ashley Digital data team. This role sits at the intersection of data, retail strategy, market intelligence, and business decision-making. This is a high-impact role for someone who enjoys tackling complex business challenges and driving meaningful change through analysis, strategic recommendations, and cross-functional influence. The ideal candidate combines strong analytical rigor with strategic thinking and is equally comfortable building analyses, conducting market research, influencing stakeholders, and shaping long-term business strategy.

What You'll Be Doing:

• Analyze retail performance across stores, regions, customer segments, and channels to identify growth opportunities and operational inefficiencies.
• Develop strategic recommendations around store footprint optimization, expansion opportunities, market selection, cannibalization, retail vs. wholesale/channel strategy, pricing, and promotional effectiveness.
• Conduct competitive and market intelligence research, including competitor expansion, pricing and assortment strategies, local market dynamics, and emerging retail trends.
• Evaluate the optimal balance between digital and physical retail, including the impact of stores on customer acquisition, market penetration, fulfillment economics, and overall business performance.
• Lead complex analytical projects from problem definition through recommendation and execution support.
• Partner closely with marketing, merchandising, finance, operations, and executive leadership to support strategic planning and key business decisions.
• Identify data gaps and help shape the analytical foundations required to support more effective decision-making.
• Build analytical frameworks, business cases, and executive-ready presentations that influence strategic direction.
• Drive cross-functional initiatives and help move critical business priorities forward through data-driven insights and strong stakeholder management.
• Lead the evaluation of emerging retail technologies, analytics solutions, and data partnerships to improve customer experience, store performance, and revenue growth.

The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.

Skills & Qualifications:

• 7-10 years of experience in analytics, business intelligence, data-driven strategy, or related fields, with a proven track record of translating complex data into business recommendations.
• A Bachelor's Degree in Business Analytics, Data Analytics or related field
• Exceptional analytical and problem-solving skills, with the ability to structure ambiguous business questions into actionable analyses and recommendations.
• Experience working directly with large datasets and analytical tools to generate insights and support decision-making.
• Strong understanding of retail, e-commerce, omnichannel businesses, or consumer-facing industries.
• Highly proactive, hypothesis-driven, and comfortable operating independently in a fast-paced environment.
• Strong executive communication skills with experience presenting insights and recommendations to senior leaders.
• Ability to influence without authority and drive alignment across cross-functional teams.
• Deep curiosity about consumer behavior, market dynamics, and competitive strategy.
• Experience at firms such as McKinsey, Bain, BCG, or in-house strategy and analytics organizations is a strong plus.

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive Salary
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• Take what you need Paid Time Off
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $135,000 - $165,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

Ashley Digital is a privately-held company headquartered in Tampa, FL with offices in New York City, London and Tel Aviv.  Learn more at: https://www.residenthome.com

Ashley Digital is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Ashley Digital is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.

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