Drives CAS Aftermarket growth across the Americas by developing and converting sales opportunities, expanding customer relationships, supporting negotiations, and coordinating with service centers and cross-functional teams. The role analyzes customer and market data, manages Salesforce records, reports pipeline activity, resolves escalations and past-due balances, and maintains executive-level customer engagement. Travel is frequent at 50–75%, with regular presence expected in Fort Wayne, Indiana.
Job Description
Purpose of the Role
This role exists to drive growth across the CAS Aftermarket business by developing high-quality opportunities, expanding customer relationships, strengthening alignment with our Service Centers, and ensuring customer value through operational excellence and proactive commercial engagement.
Position Summary
The Business Development Manager plays a critical role in supporting the CAS Aftermarket strategy by generating orders growth, nurturing key customer relationships, and driving service expansion across the Americas region. The role reports to the Aftermarket Director of Business Development.
Preference to candidates who bring direct experience within CAS Aftermarket, deep operational knowledge of the Fort Wayne Service Center, familiarity with CAS product lines, and strong customer-facing capability from prior customer support experience.
Key Responsibilities• Meet and exceed sales targets by developing, qualifying, and converting opportunities aligned to CAS Aftermarket strategic objectives.• Build long-lasting relationships with customers at both operational and executive levels.• Utilize previous experience to interpret customer needs, align internal teams, and manage expectations throughout the customer lifecycle.• Partner cross-functionally with Program Management, Service Center Leadership, Product Line, Finance, Contracts, Pricing, Operations, and Support teams.• Support commercial negotiations, agreements, escalations, and closure of past-due balances when required.• Analyze customer performance data, market trends, and competitive intelligence to inform strategy and improve decision making.• Conduct monthly sales cadence reporting, ensuring alignment with pipeline expectations and Aftermarket goals.• Maintain awareness of industry developments and integrate new insights into customer conversations and business plans.• Maintain accurate, current customer records in Salesforce, including key contacts, customer engagements, business opportunities and follow-up actions.• Travel as needed to support customers, service centers, and strategic engagements (50-75%), with regular on-site presence in Fort Wayne, IN expected.
Required Skills and Competencies• Strong relationship development skills with clear ability to influence across internal and external stakeholders.• Hands-on understanding of aftermarket operations, shop flow, CAS product lines, and service processes.• Proven commercial acumen: negotiation, opportunity shaping, proposal collaboration.• Strategic thinking combined with the ability to execute independently.• Organized, analytical, and capable of solving complex problems with minimal supervision.• Skilled communicator with executive presence and strong follow-through.• High energy, resilient, persistent, and focused on winning customer confidence.
Required Education, Experience, & Skills
Preferred Education, Experience, & Skills
Deep familiarity with shop workflows, CAS product lines, and existing stakeholder relationships are strongly preferred, given the technical complexity of the role.
Pay Information
Full-Time Salary Range: $108787 - $184937
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Purpose of the Role
This role exists to drive growth across the CAS Aftermarket business by developing high-quality opportunities, expanding customer relationships, strengthening alignment with our Service Centers, and ensuring customer value through operational excellence and proactive commercial engagement.
Position Summary
The Business Development Manager plays a critical role in supporting the CAS Aftermarket strategy by generating orders growth, nurturing key customer relationships, and driving service expansion across the Americas region. The role reports to the Aftermarket Director of Business Development.
Preference to candidates who bring direct experience within CAS Aftermarket, deep operational knowledge of the Fort Wayne Service Center, familiarity with CAS product lines, and strong customer-facing capability from prior customer support experience.
Key Responsibilities• Meet and exceed sales targets by developing, qualifying, and converting opportunities aligned to CAS Aftermarket strategic objectives.• Build long-lasting relationships with customers at both operational and executive levels.• Utilize previous experience to interpret customer needs, align internal teams, and manage expectations throughout the customer lifecycle.• Partner cross-functionally with Program Management, Service Center Leadership, Product Line, Finance, Contracts, Pricing, Operations, and Support teams.• Support commercial negotiations, agreements, escalations, and closure of past-due balances when required.• Analyze customer performance data, market trends, and competitive intelligence to inform strategy and improve decision making.• Conduct monthly sales cadence reporting, ensuring alignment with pipeline expectations and Aftermarket goals.• Maintain awareness of industry developments and integrate new insights into customer conversations and business plans.• Maintain accurate, current customer records in Salesforce, including key contacts, customer engagements, business opportunities and follow-up actions.• Travel as needed to support customers, service centers, and strategic engagements (50-75%), with regular on-site presence in Fort Wayne, IN expected.
Required Skills and Competencies• Strong relationship development skills with clear ability to influence across internal and external stakeholders.• Hands-on understanding of aftermarket operations, shop flow, CAS product lines, and service processes.• Proven commercial acumen: negotiation, opportunity shaping, proposal collaboration.• Strategic thinking combined with the ability to execute independently.• Organized, analytical, and capable of solving complex problems with minimal supervision.• Skilled communicator with executive presence and strong follow-through.• High energy, resilient, persistent, and focused on winning customer confidence.
Required Education, Experience, & Skills
- Bachelor's degree in business, marketing, or related field.
- Experience supporting or selling services to MROs or airline operators.
- Customer-facing experience required.
- 10-20 years of relevant mid-career experience.
Preferred Education, Experience, & Skills
Deep familiarity with shop workflows, CAS product lines, and existing stakeholder relationships are strongly preferred, given the technical complexity of the role.
Pay Information
Full-Time Salary Range: $108787 - $184937
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
BAE Systems, Inc. Wayne, New Jersey, USA Office
With a focus on communications and electronic warfare products, our New Jersey employees are working on some neat projects in support of our nation’s heroes.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
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