Seeking a Business Development Manager to manage the sales cycle, achieve targets, and build lasting partnerships in a fast-paced environment.
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google
Role Overview
Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.
Reporting directly to the Head of Business Development (North America), and working collaboratively with the Commercial team and potential partners, you will be owning the full sales cycle and bringing in new business.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.
What you will be doing
- Accomplishment - Consistently achieve sales targets by bringing in new business opportunities, leveraging prospecting skills and relationships to build lasting partnerships with businesses in your assigned territory.
- Outreach - Territory-based qualifying and outreach to ensure conversion through phone, email & social touches that bring on new business.
- Consulting - Conduct discovery calls and product demonstrations to recommend the product solution that best fits each client’s needs
- Sales Cycle - Own your territory, managing the sales process from prospecting to close, using our CRM to monitor all sales activities.
- Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives.
- Collaboration - Work closely with other departments to ensure a seamless partner experience.
- Market Trends - Stay up-to-date with industry trends and adapt sales strategies accordingly.
- Business Partnering - Serve as a lead point of contact for partners on all commercial activities.
This list is not exhaustive and there may be other activities you are required to deliver.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this is a field-based role.
What we are looking for
- Experience - 3+ years of sales experience with a track record of success.
- Relationship Building - You are a true hunter and relationship builder.
- Organized - You can multitask, prioritize, and manage time effectively.
- Curious - You are naturally curious and have a desire to continually grow and develop.
- Resilient - You are adaptable, embrace change, and take initiative even in the face of ambiguity.
- People-Oriented - You excel at building strong, authentic relationships through a friendly and empathetic approach.
- Growth Mindset - You have an entrepreneurial, proactive, and self-starter approach to your day to day.
Added bonus
- Bi-lingual - Fluency in English and another language (Spanish, Portuguese, Mandarin, Vietnamese, Cantonese, Punjabi etc.)
- Beauty & Wellness - Experience within the beauty and wellness industry.
- Industry - SaaS, online marketplaces, or payment platforms.
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
Interview process
- Screen Call - Video-call with a member from the Talent Team (30m)
- Skills & Experience - Video/In-person interview with Head of Business Development (North America) and GM (North America) (45m)
- Presentation - Interview with Head of Business Development (North America) and sales team member (75m)
We aim to finalize the entire interview process and deliver feedback within 2 weeks.
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Top Skills
CRM
Fresha New York, New York, USA Office
85 Broad St, New York, NY, United States, 10004
Similar Jobs
Artificial Intelligence • eCommerce • Fashion • Retail • Software
The role focuses on managing partnerships and business development in the fashion-tech space, including relationship management, integration planning, and driving revenue growth.
Top Skills:
APIsE-Commerce PlatformsSdksShopify
Beauty • Software
The role involves achieving sales targets, managing the sales process independently, building lasting partnerships, and collaborating with other departments.
Top Skills:
CRM
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
This role involves developing and launching telematics insurance products, managing product strategy, and ensuring compliance with regulations while collaborating with cross-functional teams.
Top Skills:
Data ScienceTelematics
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
