Business Development Manager

Who We Are / Company Summary:

Skywire Networks/Xchange Telecom is one of the most active and fastest growing Internet and Network Service Provider in New York City with more than 2,000 lit buildings, 50 neighborhood hubs and relays, and a near-net footprint exceeding 350,000. We sell Ethernet Private Lines, Internet Services and hosted voice services to both businesses and residential clients at speeds ranging from 10mb to 10gb. Skywire Networks/Xchange Telecom addresses the problem of poor fiber density in NYC in a multitude of ways by leveraging various edge technologies including Fiber and Fixed Wireless Access.

Position Summary:

The Business Development Manager plays a critical role in securing rooftop and in-building access to support Skywire’s network deployment efforts. This is a highly collaborative, cross-functional position that engages with property owners, landlords, and building managers to streamline fixed wireless installations in multi-dwelling units (MDUs), commercial buildings, and structured cabling environments. The ideal candidate is a relationship-oriented self-starter who thrives in real estate negotiations and infrastructure planning.

What You Will Do / Key Responsibilities:

• Identify, secure, and negotiate rooftop and in-building access agreements with landlords, property owners, and coop boards.

• Lead discussions on right-of-entry and easement terms to support timely and cost-effective deployments.

• Coordinate directly with Sales Engineering, Project Management, and Field Operations to align access timelines with installation schedules.

• Evaluate properties for fixed wireless infrastructure readiness and facilitate internal deployment approvals.

• Maintain accurate CRM records for all access agreements, permits, and building access documentation.

• Develop and maintain long-term relationships with property management companies, developers, and commercial landlords.

• Serve as the primary liaison for external building contacts during the planning and installation process.

• Identify and mitigate risks or delays related to site access and permitting.

• Assist in developing business cases for new building opportunities, incorporating financial ROI and feasibility analysis.

• Standardize internal processes for site acquisition, permitting, and agreement templates.

• Support zoning and permitting processes to ensure regulatory compliance.

• Contribute to cross-functional process improvements in coordination with other departments.

• Maintain strong awareness of competitive real estate access practices in telecommunications.

• Provide regular updates on pipeline status, key wins, and roadblocks.

• Track KPIs related to access timelines, costs, and success rates.

• Represent Skywire at property management meetings and industry events, when needed.

• Provide input on strategic market expansion plans through real estate insights.

• Ensure proper handoff of building access information to internal implementation teams.

• Assist in resolving landlord or tenant escalations during the implementation phase.

• Participate in post-installation review processes to identify areas for improvement.

• Collaborate with marketing and sales to identify building-specific messaging or opportunities.

Qualifications:

• 3–5 years of experience in business development, real estate negotiations, telecommunications, or site acquisition.

• Demonstrated ability to negotiate and execute rooftop and in-building access agreements.

• Strong interpersonal and relationship-building skills with decision-makers in real estate.

• Familiarity with MDU infrastructure, structured cabling, and telecom deployments preferred.

• Proficiency in financial modeling and ROI-based business case development.

• Strong project coordination and organizational skills.

• Excellent communication skills, both verbal and written.

• Working knowledge of zoning, permitting, and site compliance.

• Proficiency in Google Workspace and/or Microsoft Office; CRM experience (Salesforce, HubSpot, etc.) preferred.

• Willingness to travel locally across service territories as needed.

• Existing relationships with property owners, developers, or building managers a plus.

Leadership & Soft Skills:

• Strong organizational, analytical, and problem-solving skills.

• Strong executive presence with the ability to influence decision-makers and represent the company professionally.

• Self-starter with a proactive mindset and a high degree of personal accountability.

• Strong emotional intelligence and relationship-building capabilities with both internal and external stakeholders.

• Able to balance assertiveness and diplomacy in negotiations and escalations.

• Resilient and adaptable in a fast-paced, evolving business environment.

• Comfortable navigating ambiguity and taking initiative to move projects forward.

• Collaborates effectively across departments and disciplines.