Business Operations Manager, Payroll Strategy

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You want ownership and rapid growth. You are not afraid to get your hands dirty to get projects implemented and make things work. You are a talented generalist, at home diving into data for insights and confident in project managing cross-functionally with senior stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high performance team. If that is you, join our team!

Responsibilities 

• Drive Deel’s operational strategy across products, services, and market expansions with a focus on scale and efficiency.

• Own and lead complex operational domains, designing and implementing programs that enhance scalability, automation, and business impact.

• Define, scope, and execute high-priority initiatives, leading cross-functional teams to deliver measurable outcomes.

• Analyze large data sets to generate insights, drive operational improvements, and make strategic recommendations.

• Identify root causes of operational challenges and implement solutions that optimize workflows and drive efficiency.

• Develop and refine scalable processes, leveraging technology and best practices to improve operations at scale.

• Partner closely with product, engineering, compliance, and customer experience teams to implement high-impact operational improvements.

• Define key performance indicators (KPIs) and build reporting mechanisms to track and enhance operational effectiveness.

• Identify and implement industry best practices to enhance Deel’s global operations, ensuring adaptability in a dynamic business environment.

Qualifications

• 3+ years of experience in a fast-paced, high-growth environment (e.g., tech, fintech, consulting, operations, strategy).

• Proven track record of leading large-scale initiatives, assuming ownership, and delivering results in an IC capacity.

• Strong analytical and data skills, including proficiency in Excel/Google Sheets; experience with SQL, Looker, or Snowflake is a plus.

• Ability to break down complex problems into structured, actionable steps and drive execution.

• Exceptional written and verbal communication skills, with the ability to influence stakeholders across different levels.

• Experience working with product and engineering teams to drive operational improvements and automation.

• Highly organized, detail-oriented, and able to manage multiple priorities in a dynamic environment.

• Experience in fintech, payroll, workforce management, or HR tech.

• Expertise in capacity planning, forecasting, and workforce optimization.

• Background in global operations, having worked across multiple countries and cultural environments.

• Previous experience scaling consumer or B2B products with a focus on customer experience and operational efficiency.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.

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