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The Senior Solutions Engineer partners with sales to design solutions, deliver presentations, conduct demos, and support enterprise customer initiatives while focusing on Cloudflare’s product benefits.
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Available Locations: Austin Texas
About the department
Cloudflare's Enterprise Engineering Team builds and runs software and systems that make Cloudflare run more efficiently and enable our customers and partners to do business with us. Enterprise Engineering is part of the Engineering organization, and we seek talented individuals who take great pride in both the technical and business contribution of their work.
As an intern on our team, you will have the opportunity to gain hands-on experience with enterprise-scale systems while learning from experienced professionals. You will contribute to real projects that impact our business and customers, working closely with team members to understand and support quote-to-cash systems, data analysis, and process improvement initiatives.
What you'll do
Examples of desirable skills, knowledge and experience
About the department
Cloudflare's Enterprise Engineering Team builds and runs software and systems that make Cloudflare run more efficiently and enable our customers and partners to do business with us. Enterprise Engineering is part of the Engineering organization, and we seek talented individuals who take great pride in both the technical and business contribution of their work.
As an intern on our team, you will have the opportunity to gain hands-on experience with enterprise-scale systems while learning from experienced professionals. You will contribute to real projects that impact our business and customers, working closely with team members to understand and support quote-to-cash systems, data analysis, and process improvement initiatives.
What you'll do
- Learn and support quote-to-cash systems and integrations, including systems that support ordering, subscriptions, billing, invoices, and payments
- Assist with data analysis by writing SQL queries to extract insights and support business reporting needs
- Participate in documentation efforts, helping maintain functional and technical specifications
- Shadow team members in responding to application alerts and production issues to understand operational processes
- Contribute to QA activities by helping write and execute test cases for project and product releases
- Support process improvement initiatives by documenting current workflows and identifying potential automation opportunities
- Collaborate cross-functionally with finance, product, and engineering teams on assigned projects
- Leverage AI tools and technologies to enhance productivity, automate repetitive tasks, and assist in data analysis
Examples of desirable skills, knowledge and experience
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, Finance, or a related field
- Basic proficiency in SQL - ability to write SELECT statements, use JOINs, GROUP BY, and aggregate functions
- Foundational understanding of AI/ML concepts - familiarity with AI assistants, prompt engineering, or AI-powered tools (e.g., ChatGPT, GitHub Copilot, or similar)
- Eagerness to leverage AI for data analysis, automation, and problem-solving
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication skills - written and verbal
- Ability to work collaboratively in a team environment
- Self-motivated with strong organizational skills and ability to manage multiple tasks
- Genuine curiosity and eagerness to learn new technologies, tools, and business processes
- Basic understanding of business processes (coursework in accounting, finance, or business systems is a plus)
- Exposure to any billing or subscription systems (even through coursework or personal projects)
- Experience with data visualization tools or spreadsheet analysis
- Familiarity with ERP concepts or enterprise software
- Personal projects or coursework involving database design or data analysis
- Experience building or fine-tuning AI/ML models, working with APIs, or using AI for automation
- Knowledge of Python or other scripting languages for data manipulation
- Previous internship experience in a technology or business environment
- How enterprise-scale billing and subscription systems operate
- Real-world application of SQL and data analysis in a business context
- How to apply AI tools effectively in an enterprise environment
- Cross-functional collaboration between engineering, product, and finance teams
- Agile software development methodologies and practices
- How to troubleshoot and support production systems
Cloudflare New York, New York, USA Office
New York, NY, United States
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
