C&I Sales Optimization Support Specialist

Job Summary:

Responsible for providing support to Senior Sales Representatives and Sales Leaders in the Commercial and Industrial Sales Department including assisting in the effort to gather customer utility data, run weather normalization and pricing models, create customized proposals, track the energy markets, and update key charts and graphs, and other tasks related to assisting in the sales process.

Primary Responsibilities:

• Manage requests for customer historical utility usage and enter data into internal Customer Relationship Management (CRM) system to begin the pricing process

• Utilize internal proprietary weather normalization and pricing models to facilitate pricing for customers on behalf of Sales Team

• Work cross-functionally with the Risk & Structuring desk to obtain pricing with focus on quality assurance and accuracy

• Proactively helps Sales Representatives manage customers by monitoring ideal contract renewal opportunities

• Assist in updating graphs, charts, and data on a weekly and monthly basis for Sales Representatives to present to customers

• Help prepare customized PowerPoint presentations for Sales Representatives for customer meetings

• Prepare annual budget and spend forecasts for customers by utilizing internal proprietary budget forecasting Excel models

• Provide back-end support for contract process including working cross-functionally with other Departments such as Operations and Legal to assure timely enrollments for customers

• Facilitate and follow up with Sales Representatives throughout the sales cycle on uncompleted or unresolved tasks and ensure they are accomplished efficiently and timely

• Assist in keeping up-to-date and accurate trackers and sales systems

• Build and maintain relationships with Sales Representatives by responding to inquiries, helping to resolve customer issues, and putting a focus on exceptional customer service

• Additional responsibilities and projects as assigned

Required Skills:

• Attention to detail and strong organizational skills

• Possess a sense of urgency, ability to prioritize and exercise judgment to accomplish multiple tasks at a rapid pace

• Self-motivated and creative while performing in a fast-paced, deadline-oriented team environment

• Strong interpersonal skills and ability to develop trusting relationships

• Exceptional at communicating in verbal, written and electronic communications

• Proactively identify issues and implement solutions • Driven to continuously learn and improve

• Proficient in MS Office suite, specifically Outlook, Excel, and PowerPoint

Minimum Education and Experience:

• Bachelor’s degree or equivalent experience

• Working in an administrative/support capacity in a high volume, fast paced environment

• Previous sales support preferred, but not required

LI-AM1

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

*This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

• Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.

• Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.

• Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.

• Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.

• Work-Life Balance: paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited.