Lead daily operations of the summer centre at Long Island University, overseeing student welfare, staffing, activities, accommodation, transportation, finances and quality control. Manage and motivate staff, conduct inductions and briefings, liaise with group leaders and TMU, respond to emergencies, maintain discipline and safety, and ensure programmes run within budget and client expectations.
Oxford International Junior Programmes offers a range of summertime ESL programmes at carefully chosen centres in the UK, Canada, and the US. Our programmes aim to create a study experience of educational value, of cultural interest, and, of course, full of fun and memories to take home. This role offers the opportunity to work with students ages 12-18from all over the world.
Our Brooklyn summer program is based at the Long Island University*, where students receive a combination of 15 hours English language tuition per week and a comprehensive programme of activities and excursions. The activity programme will include daytime and evening activities as well as half-day and full-day excursions to attractions and places of cultural interest.
We are currently looking for staff for contracts of various length from end-of-June to early August 2026 (programme dates are June 28 – August 2, 2026). A limited number of residential positions are available. Full board accommodation included in residential position employment packages available.
The Role
The Centre Manager (CM) is the most senior post at the centre, where you will be in charge of all aspects of the day-to-day management: from ensuring staff and student welfare, managing finances, quality control, staffing and accommodation to dealing with clients and liaising with TMU staff. This is a role with a very demanding workload, and our preference is for the Centre Manager to live on campus at TMU. Room and board at TMU is included as part of the salary for this role.
In this role, you will work with a team of staff to ensure successful operations in all areas of the program, including academics, on-site and off-site activities, transportation, residence, homestay, and student welfare. While each staff member is responsible for a particular area of the program, the Centre Manager is responsible for troubleshooting and oversight in all areas. The Centre Manager takes care of 2-3 full-time direct reports and up to 25 indirect reports (mainly teachers and activity leaders).
Most students will arrive in New York in a group with a chaperone (Group Leader) and the Centre Manager is the key point of contact for these Group Leaders. The CM shares important information about schedules and centre guidelines with the Group Leaders, as well as helping to manage any concerns that arise. The Centre Manager helps to manage any student behavior concerns.
The Centre Manager is also in charge of finances for their centre, ensuring that all expenses are within budget and receive appropriate approvals.
Main Duties and Responsibilities
- Create a positive atmosphere for students, and motivate staff effectively,
- Hold daily senior staff briefings,
- Monitor performance of all staff,
- Ensure staff appraisals are carried out,
- Respond to emergencies at all times,
- Maintain proper levels of student discipline, safety and welfare,
- Maintain a professional working relationship with staff and clients,
- Maintain close control over expenditure,
- Conduct necessary inductions for all staff, group leaders and students,
- Allocate and monitor accommodation,
- Establish and maintain clear communication lines with TMU staff,
- Regularly meet with Group Leaders, staff and TMU staff,
- Answer all requests promptly,
- Implement client feedback as needed.
Person Specifications
- Experience working on a successful summer camp/residential programme,
- Excellent communication and interpersonal skills,
- Experience working with budgets,
- Flexibility and adaptability,
- Experience and the ability to lead and motivate staff to maximize performance.
It would be great if you:
- Have previous management experience in a language school,
- Hold a valid First Aid qualification,
- Are familiar with the Long Island University Campus, and other NY attractions.
A cover letter is required for this position. Please include a brief description of the following:
- Your experience with team leadership; how many people have you managed and what was the nature of their responsibilities?
- Organizing events/programme management. Explain the scope and scale of the events you have managed.
- Experience with tourism or tourist-related activities.
Disclaimer
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.
As part of our recruitment process, we use AI-enabled technology to assist with tasks such as application screening and process administration. These tools are designed to support fairness and consistency, and human reviewers make all final decisions.
Oxford International is committed to safeguarding and promoting the welfare of children. Recruitment checks, including checks with past employees, are undertaken in accordance with our Recruitment and Selection policy.
Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status
If you require accommodations at any point during the application or hiring process, please contact [email protected]
About
Oxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we strive to empower students to achieve their full potential and thrive in a dynamic, interconnected world. We are proud of our culture and have recently been officially certified as a Great Place to Work ©!
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