Chief Development Officer

About the Company:

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.  

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.

To learn more, visit www.industriousoffice.com/careers.

About the role:

Industrious is at a once in a lifetime inflection point, transitioning from being a late stage growth startup to an independent business unit of the world’s largest real estate company, CBRE. This next phase is all about making the most of the platform we’re now a part of, including bringing our expertise in workplace experience to millions of people around the world, scaling our core coworking product, building new products, nurturing our #soindustrious team, and doing it all with sustainable economics. 

We’re looking for a leader to join our executive team who can help us navigate this next phase by leading us to a new gear in the growth of our physical footprint (in our language, “supply,”) as well as extending their arms across our whole company to help us operate at the next level. Success in this role looks like three things:

• We build on our success to date and grow our physical footprint across all products types even faster, in great locations, and with strong economics, driving EBITDA above our targets 
• Our executive team and leadership team reach a new gear of team work, problem solving, and values-driven decision making because you’re in the room; and our company as a whole is operating more effectively and efficiently with your thinking and leadership in collaboration and process design
• The teams you work most closely with love being on the Industrious team and feel set up to do their best work 

Your role will require a breadth of skills. A single week might involve: translating our 5-year forward looking plan into a sharp strategy, together with our supply leaders; pinpointing the biggest areas of friction in how we work, and designing the solutions to reduce that friction; digging through our financial underwriting model for new coworking locations and brainstorming with our team about how we can update it to reflect our growing product set; working with your teams to redesign the complex processes that bring our locations into the world; working with your peers to untangle a thorny demand/supply/product issue; co-hosting a review of our latest programming and interiors with our design team; being a thought partner to our Head of Legal on a 49/51 decision about risk; mentoring a leader on your team who’s ready to take the next step in their growth; leading a financial review of our last 100 locations to spot issues and opportunities for the future; or wearing a Taylor Swift costume while lip-sync battling with a Beyonce-obsessed teammate of yours.

You’ll be successful in this role if you love to win and are energized by reaching for big goals, easily simplify complex problems and processes into repeatable and scalable motions, are a sharp critical thinker with strong financial and business acumen who tends to see around the next corner, a leader people want to follow and who can lift up the people around you, can take ideas from thought to execution and support others to do so as well, and want to be a leader in a culture that’s full of kind, smart, low-ego, goofy people. 

You’ll love this role if:

• You are relentless about attaining goals, and you’ll stop at nothing (short of our #head/heart/hands values and sustainable business decisions) to reach them. You love a complex sales environment, driving a funnel, and iterating on what product, positioning, and process makes for a winning team.
• You know you’re excellent at simplifying complex processes into scalable systems, and you get energy from that work. Not ‘yes, I can do that,’ but instead, ‘wow, that sounds like heaven to me, and I have examples of where I’ve gotten my hands into complex systems and made them better.’
• You are known for rocketing forward the careers of the people you work with. You naturally empower and coach. People love working with and for you.
• You easily zoom between big picture, company-level questions and day-to-day decision-making. You have a strength in prioritization, both for your own time and getting groups of cross-functional teams to march to the beat of the same drum. 
• You’re a relatively structured thinker and relish breaking complex, seemingly intractable problems down and working with the team around you until you’ve broken through to solutions. The messier the problem the more excited you get.
• Your mind turns to numbers quickly and easily, and you’re constantly thinking about the economics of a deal/customer/partnership to evaluate its strength
• You appreciate the beauty and challenge of building physical things and are ready to lead teams making many relatively irreversible decisions

This role isn’t for you if:

• You get stressed when you have quarterly goals to meet 
• Your style of leadership is an effective, yet quieter, lead-from-behind approach
• When you look at a financial model, your eyes glaze over. Or maybe you think of yourself as someone who gets numbers, but isn’t drawn to unpacking every single cell and knowing the decimal points inside and out
• You thrive when you can lead groups via sharp conceptual thinking and strategy, but it’s not really your jam to get into the details and the process and the tools of how large groups of people to do hard things
• You find that you don’t tend to gravitate towards getting to know your colleagues deeply as people
• You’ve never led a team through a major transition 
• You know that working cross-functionally drains your energy (even if you also know it’s important)
• You’re not already a daily user of AI
• You’re not comfortable being your weird and quirky self in front of large groups

What you bring to the table:

• You’ve led at scale - managed a distributed team across multiple geographies, balancing connection with operational excellence.
• You’ve built through growth - helped take a company from mid-tier to big-tier, shaping the people engine that powered expansion.
• You’ve operated within complexity - navigated a global business where influence happens one-to-many, not just one-to-one.
• You’ve sat at the senior table - partnered with other executives to grind through global company strategy, especially in the late-stage growth push to double in size.

Compensation:

The annual base compensation range for this role is between $300,000 and $330,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications. You will also be eligible for an annual bonus and participation in our long-term incentive program.

Base and bonus compensation are just two components of Industrious’ total compensation package for this role. Other great perks and benefits include heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.

Equal Employment Opportunity:

Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.