Chief of Staff

What You'll Do

• Deal & Pipeline Support - Government sales cycles are long, complex, and unforgiving. You'll own CRM hygiene, prep the CEO for meetings (pulling background on agencies, legislators, and procurement officers), draft follow-up emails, and track where every opportunity stands. Nothing falls through the cracks between a conference handshake and an RFP response.
• AI-Driven Process Improvement - You'll have a standing mandate to find places where AI can create velocity. That might mean building a monitoring pipeline that auto-summarizes new state-level identity legislation, setting up AI-assisted meeting prep workflows that pull relevant context before every government call, or creating drafting tools that let the CEO review and ship content in a fraction of the time. 
• Strategic Research & Synthesis - In govtech and digital identity, the landscape shifts fast: new NIST frameworks, state-level legislative changes, competitor moves, procurement shifts. You'll proactively monitor these developments, synthesize them into digestible briefs, and flag what matters to the CEO.
• Communications & Content Leverage - The CEO frequently represents the company as a thought leader and public face, speaking at conferences, writing policy memos, and briefing legislators. You'll draft, edit, and polish these outputs. Turn a rough voice memo into a polished one-pager. Prep speaker notes. Ghost-draft blog content that positions the company in the market.
• Cross-Functional Gap-Filling - Running a hiring process one week, managing event prep the next, jumping into a partner integration workstream after that. The willingness and ability to move fluidly across these contexts will be critical to success in this role.
• Travel - Based in the U.S. (NY metro preferred) and willing to travel as needed to meet with government clients and attend company events

Qualifications

• 5-8+ years of experience in some combination of strategy, operations, consulting, business development, or a high-ownership role within a technology company. The exact path matters less than the pattern: you've consistently been the person others rely on to make things happen.
• Exceptional written communication: You'll be drafting on the CEO's behalf regularly - emails, memos, briefs, public content. 
• AI-native: More than just “uses ChatGPT,” you think in terms of workflow automation, monitoring pipelines, Slack integrations, and using AI to create leverage across the org. You see AI as a way to do the work of three people.
• Comfort with ambiguity and context-switching: The scope of this role changes week to week. Agility, judgment, and the ability to prioritize and compartmentalize will serve you well.
• Familiarity with government or regulated industries: Understanding procurement cycles, the pace of government decision-making, and how to navigate bureaucratic stakeholders is a major plus. You don't need to be a policy expert, but you shouldn't be intimidated by a FISMA briefing or a state legislative session.
• High agency, low ego: Comfortable doing unglamorous work but capable of contributing meaningfully in a strategy session. No task is beneath you; no conversation is above you.