Chief of Staff, CPTO

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role

The Chief of Staff to the CPTO will play a critical role in enabling and facilitating the strategic priorities and operational execution of the Product-Tech organization at Hinge. This role is designed to empower the CPTO by managing the day-to-day operational and communication complexities of a fast-paced, high-growth environment, allowing the CPTO to focus on setting the vision and driving strategic decisions. Acting as a trusted partner and enabler, the Chief of Staff will ensure that initiatives are executed efficiently, stakeholders are aligned, and Product-Tech organization operates smoothly.

Responsibilities:

• Support annual planning and OKRs setting processes, ensuring product-tech and organization’s goals are aligned and progress is visible.
• Facilitate the execution of strategic initiatives, ensuring alignment with Hinge’s mission and objectives.
• Partner with the CPTO and Operations to track, report, and communicate the strategic direction of the Product-Tech organization.
• Collaborate with product-tech leadership, operations and Talent Acquisition to craft and track a hiring plan that supports organizational strategy.
• Identify bottlenecks and challenges, proactively providing solutions to maintain organizational momentum.
• Drive cross-functional initiatives and operational priorities as directed by the CPTO.
• Draft CPTO’s internal and external communications, including Slack announcements, OKR updates, and presentation materials, ensuring clarity and alignment of messaging.
• Build and refine presentations for Product-Tech All-Hands, Monthly Business Reviews, and annual planning meetings.
• Handle sensitive and confidential information with discretion.
• Streamline decision-making processes and identify opportunities for process improvements.
• Plan and execute team meetings, including agenda creation, materials preparation, and action item follow-ups ensuring no items fall through the cracks.
• Oversee and improve systems for tracking and reporting strategic and cross-functional initiatives.
• Manage the annual Product-Tech budget, ensuring effective allocation of resources.
• Evaluate, implement, and maintain cost-effective tools in collaboration with Engineering, Data, and ML teams.
• Optimize the CPTO’s calendar to prioritize strategic initiatives and key meetings.
• With the support of CPTO’s Executive Assistant: Coordinate 1:1s, skip-level meetings, and cross-functional cadences, oversee logistics for on-site/off-site team gatherings and social events, handle travel, expenses, and coordination of external meetings for the CPTO.
• Champion Hinge’s culture and foster a collaborative, high-performing environment.
• Lead initiatives to improve organizational culture and employee engagement.
• Mentor and coach team members, supporting leadership skill development across the organization

What We're Looking For:

• Confidentiality: Demonstrated ability to handle sensitive and confidential information with discretion.
• Mindset: A "no task is too small" mindset—willingness to take on any responsibility, from high-level strategic planning to hands-on operational tasks, to unblock and move initiatives forward.
• Professionalism: High integrity and discretion, with the ability to maintain a productive and professional environment by avoiding rumor-spreading, non-productive discussions, and engagement in internal politics.
• Strategy: Proven experience in a Chief of Staff, strategy, or operational leadership role within a tech-driven organization.
• Planning: Strong organizational and prioritization skills, with a track record of driving initiatives to completion.
• Communication: Exceptional communication skills, with experience drafting and presenting materials for executive audiences.
• Collaboration: Proven ability to collaborate cross-functionally, driving influence and alignment with senior stakeholders.
• Culture: Deep understanding of and alignment with Hinge’s culture and mission.

As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Vibras, Women/Nonbinary, Parents, and Remote—that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

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